Airport Terminal Operations Lead

Sunshine Coast Airport; Sunshine Coast Regional; On-site; AUD 39,000 - 52,000; Part time

Job summary

Sunshine Coast Airport invites applications for a part-time Duty Terminal Coordinator on a 6-month fixed-term contract, with extension potential. The role supports frontline terminal operations, across day and night shifts, 7 days a week, reporting to the Coordinator - Terminal Operations.

This is a hands-on position focused on delivering exceptional passenger experiences. Key duties include coordinating daily terminal activities, liaising with airlines and service partners, and ensuring safety

Qualifications

• Proven ability to manage multiple stakeholders in a live environment.
• Experience coordinating day-to-day terminal operations.
• Strong customer service and problem-solving skills.
• Knowledge of safety, regulatory compliance and incident response.
• Effective communication, reporting and systems proficiency.
• Aviation/airport terminal experience is highly regarded.

Responsibilities

• Coordinate sustainable daily terminal operations.
• Act as a single point of coordination between teams and stakeholders.
• Assist with queue management and performance reporting.
• Support day-to-day operational activities across shifts.
• Respond to safety or medical incidents and act as Chief Warden during hours.
• Engage with airlines, ground handling, screening, cleaners and kerbside teams.

Skills

Stakeholder management

Operational coordination

Customer service

Safety & risk management

Communication & reporting

Aviation experience

Job description

Sunshine Coast Airport invites applications for a part-time Duty Terminal Coordinator on a 6-month fixed-term contract, with extension potential. The role supports frontline terminal operations, across day and night shifts, 7 days a week, reporting to the Coordinator - Terminal Operations.

This is a hands-on position focused on delivering exceptional passenger experiences. Key duties include coordinating daily terminal activities, liaising with airlines and service partners, and ensuring safety