Airport Passenger Service Specialist

Swissport; Cambridge; On-site; AUD 52,000 - 60,000; Full time

Benefits offered by this job

On-site parking

Uniforms provided

Career advancement

Annual leave

Job summary

Swissport is seeking Passenger Service Agents to ensure a seamless passenger journey from terminal to aircraft. You’ll work as part of a team, delivering courteous service while adhering to safety standards in a fast-paced airport environment.

Role requires handling check-in, boarding, baggage processing, and providing accurate flight information. Shifts include early mornings, nights, and weekends; on-site at airport locations with uniform provided.

Qualifications

• Fluent in English (additional languages welcomed).
• Australian Citizen/Resident with unlimited work rights.
• Must be 18 years or older.

Responsibilities

• Assist passengers during check-in, boarding and disembarkation.
• Handle check-in, tickets and luggage checks.
• Provide flight information and updates to passengers.

Skills

Customer service

Team player

Interpersonal skills

Tech savvy

Tools

Ticketing software

Flight information systems

Job description

Swissport is seeking Passenger Service Agents to ensure a seamless passenger journey from terminal to aircraft. You’ll work as part of a team, delivering courteous service while adhering to safety standards in a fast-paced airport environment.

Role requires handling check-in, boarding, baggage processing, and providing accurate flight information. Shifts include early mornings, nights, and weekends; on-site at airport locations with uniform provided.