Airport Operations Supervisor - Bus Drivers Leader

Kinetic; Sydney; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

On-site parking

Employee Assistance Program

Career progression opportunities

Job summary

SkyBus, Australasia’s leading airport transit operator, seeks a professional Supervisor to lead a driver team at the Mascot depot. You will foster a safety- and customer-centric culture, engage with Sydney Airport and key stakeholders, and drive operational excellence to deliver reliable services.

You’ll report to the Manager – Service Delivery and play a pivotal role in rostering, coaching, and performance improvement while ensuring compliance and high standards across the fleet.

Qualifications

• Tertiary qualifications in Business, Logistics, or Management are desirable.
• Experience leading large teams in fast-paced operations.
• Ability to make quick, sound judgments.
• HR/compliance checks include Working With Children Check and related requirements.

Responsibilities

• Collaborate with Sydney Airport to ensure seamless operations and customer experience.
• Lead and coach Bus Drivers; align team with business values and objectives.
• Develop employee capabilities through coaching and succession planning.
• Manage rostering and resource allocation to meet operational needs.
• Investigate incidents, accidents and customer complaints to identify causes and prevent recurrence.
• Oversee fleet maintenance and presentation with Workshop Manager for reliability and safety.
• Ensure compliance with service contracts by analyzing performance data.
• Support frontline staff during incidents and emergencies.
• Drive continuous improvement across business processes.
• Participate in performance improvement meetings and handle disciplinary matters.

Skills

Staff leadership

Coaching

Operational planning

Safety culture

Stakeholder management

Decision making

Computer literacy

Communication skills

HR processes

Fleet liaison

Incident investigation

Education

Tertiary qualification in Business

Logistics degree

Management qualification

Tools

Microsoft Office

Data analysis tools

Job description

SkyBus, Australasia’s leading airport transit operator, seeks a professional Supervisor to lead a driver team at the Mascot depot. You will foster a safety- and customer-centric culture, engage with Sydney Airport and key stakeholders, and drive operational excellence to deliver reliable services.

You’ll report to the Manager – Service Delivery and play a pivotal role in rostering, coaching, and performance improvement while ensuring compliance and high standards across the fleet.