Airport Ground Transport & Customer Service Officer

Perth Airport; Western Australia; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Free on site parking

Job summary

Perth Airport is hiring a Ground Transport Officer to support car parks and forecourt operations. You will rotate between day and night shifts, delivering high-quality customer service, patrolling transport areas, and reporting hazards.

A full driver’s licence is required, with First Aid and White Card training often provided or preferred. Join a major aviation hub in Western Australia, with a focus on safety, service and a positive employee experience, contributing to a 24/7 operation across

Qualifications

• Experience in customer-facing roles in outdoor environments.
• Willingness to work 12-hour shifts on a rotating roster.
• Valid Driver's Licence is essential.
• First Aid qualification is highly desirable or will be provided.

Responsibilities

• Provide guidance, information and assistance to Perth Airport visitors.
• Deliver exceptional customer service and respond promptly to enquiries.
• Patrol roadways, forecourts and facilities for hazards and defects.
• Maintain records related to health, safety, and customer service.

Skills

Customer service

Outdoor work

12-hour shifts

Driver's licence

First Aid

Education

First Aid certificate

White Card

Job description

Perth Airport is hiring a Ground Transport Officer to support car parks and forecourt operations. You will rotate between day and night shifts, delivering high-quality customer service, patrolling transport areas, and reporting hazards.

A full driver’s licence is required, with First Aid and White Card training often provided or preferred. Join a major aviation hub in Western Australia, with a focus on safety, service and a positive employee experience, contributing to a 24/7 operation across