Airport Duty Manager - Lead Team & Service Excellence

Cater Care; Sydney; Presencial; AUD 65.000 - 85.000; Jornada completa

Descripción de la vacante

Cater Care is seeking a Duty Manager for Sydney Domestic Airport’s Mad Mex team. This permanent full-time role requires hands-on leadership, strong customer service and RSA/Food Safety Supervisor qualifications, with availability from 5.00am.

Lead daily operations across service, kitchen and retail, train staff, ensure food safety and presentation, and drive a positive team culture while delivering excellent guest experiences.

Formación

• Hands-on leader with a positive attitude.
• Strong customer service and communication skills.
• Experience in retail, hospitality and/or kitchen operations and key-holder duties.
• Ability to multitask, prioritise and work independently.

Responsabilidades

• Lead and support the team throughout each shift.
• Coordinate smooth and efficient daily restaurant operations.
• Deliver consistently high standards of customer service.
• Support food preparation, kitchen operations and bulk cooking.
• Maintain high standards of food safety, cleanliness and presentation.
• Support team training and development.
• Manage competing priorities across customer service, kitchen and retail operations.
• Lead by example and contribute to a positive team environment.

Conocimientos

Hands-on approach

Customer service

Communication

Leadership

Multitask

Educación

RSA

Food Safety Supervisor

Descripción del empleo

Cater Care is seeking a Duty Manager for Sydney Domestic Airport’s Mad Mex team. This permanent full-time role requires hands-on leadership, strong customer service and RSA/Food Safety Supervisor qualifications, with availability from 5.00am.

Lead daily operations across service, kitchen and retail, train staff, ensure food safety and presentation, and drive a positive team culture while delivering excellent guest experiences.