Airport Customer Experience Specialist

Menzies Aviation; Darwin; On-site; AUD 48,000 - 68,000; Full time

Job summary

Menzies Aviation in Darwin Airport is seeking Customer Service Operators to greet travellers from around the world and guide them through check-in, bag drop, boarding gates and arrivals.

You will follow safety, security and airline procedures, keep customers informed, and respond flexibly as priorities change in a fast-paced, real-time environment.

Join a global, people‑powered team with full training and clear development opportunities across the aviation network.

Responsibilities

• Greet customers and assist with check-in, bag drop, boarding, and arrivals.
• Follow safety, security and airline procedures, keeping customers informed.
• Provide a friendly, reliable service in a fast-paced airport environment.
• Be adaptable to changing priorities and undergo full training.

Job description

Menzies Aviation in Darwin Airport is seeking Customer Service Operators to greet travellers from around the world and guide them through check-in, bag drop, boarding gates and arrivals.

You will follow safety, security and airline procedures, keep customers informed, and respond flexibly as priorities change in a fast-paced, real-time environment.

Join a global, people‑powered team with full training and clear development opportunities across the aviation network.