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Great Southern Bank in Capalaba seeks a Customer Service Specialist / Personal Banker to be the first point of contact for local customers and their retail banking needs. You’ll help customers meet financial goals with savings, insurance and personal lending products, deliver sales results, and support the bank’s mission to help Australians own their own home.
The six to eight week assignment runs Monday to Friday, 7:00am to 3:00pm, offering hands-on experience in a fast-paced financial services
Customer Service Specialist / Personal Banker
As our highly valued Customer Service Specialist based in Capalaba your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.
You’ll make an impact by:
Do things differently with us
To succeed in this role, you will enjoy:
Why Great Southern Bank?
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
Imagine working for a bank that truly helps people. You can.
At Great Southern Bank, we’re building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.
We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.
Looking for your next customer service opportunity with an immediate start? Join a well-established FMCG organisation that is known for its fast-paced environment, strong market presence, and supportive team culture. This is an excellent opportunity to secure a short-term assignment with the potential for extension while gaining experience within a respected industry leader.
We are seeking an experienced and motivated Customer Service Officer to join the team on an initial 6‑8 week assignment.
Working Monday to Friday from 7:00am to 3:00pm, you will play a key role in delivering outstanding customer service while managing a high volume of enquiries and order processing activities.
Key responsibilities include: