Air Gateway Assistant

UPS Pty Ltd; Sydney; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Stable employment

Training & development

Career progression

Supportive team culture

Aviation exposure

Wellbeing programs

Job summary

UPS Pty Ltd in Sydney is seeking a motivated Air Gateway Assistant to support daily aircraft turnaround activities and ensure smooth freight movement through our air network. You will handle load planning, weight and balance calculations, and prepare flight documentation in a fast-paced airport setting.

The role requires aviation ramp experience, strong communication, and a commitment to safety. A manual driver’s licence is required, with rostered shifts from morning to late evening across seven

Qualifications

• Previous aircraft loading or unloading experience.
• Strong understanding of airport operational procedures.
• Current unrestricted Australian driver's licence (manual licence required).
• Strong communication and organisational skills.
• Ability to prioritise tasks and work under pressure.
• Ability to work independently and as part of a team.
• Good computer skills and attention to detail.
• A strong commitment to workplace safety.

Responsibilities

• Aircraft load planning and weight and balance calculations.
• Preparing manifests and flight documentation.
• Finalising load calculations and issuing loading instructions.
• Accepting shipments and resolving freight discrepancies.
• Coordinating aircraft loading and unloading activities.
• Liaising with operational teams regarding aircraft servicing requirements including catering and cleaning.
• Monitoring ULD movements between cargo terminals and aircraft.
• Ensuring compliance with aviation safety, security and operational procedures.
• Supporting additional operational and administrative tasks as required.

Skills

Aircraft loading

Airport operations

Manual driver's license

Communication

Teamwork

Computer literacy

Job description

At UPS, we're more than a global logistics company. We're a team of over 500,000 people connecting businesses and communities across the world every day.

We're currently seeking a motivated and safety-focused Air Gateway Assistant to join our Sydney Gateway Operations team. This role is ideal for someone with aviation ramp experience who enjoys working in a fast-paced airport environment and wants to build a long-term career with a global industry leader.

What we offer

Stable employment with a globally recognised organisation

Ongoing training and development

Career progression opportunities across UPS Australia and internationally

Supportive and inclusive team culture

Exposure to aviation and international logistics operations

Employee benefits and wellbeing programs

About the Role

Reporting to the Gateway Supervisor, you will play a key role in supporting daily aircraft turnaround activities and ensuring the smooth movement of freight through our air network.

Your responsibilities will include:

Aircraft load planning and weight and balance calculations

Preparing manifests and flight documentation

Finalising load calculations and issuing loading instructions

Accepting shipments and resolving freight discrepancies

Coordinating aircraft loading and unloading activities

Liaising with operational teams regarding aircraft servicing requirements including catering and cleaning

Monitoring ULD movements between cargo terminals and aircraft

Ensuring compliance with aviation safety, security and operational procedures

Supporting additional operational and administrative tasks as required

Working Hours

This role operates on a rotating roster with varying shift start and finish times.

Typical operating hours are: 8:00am to 11:00pm, seven days per week

Flexibility to work weekends, public holidays and changing shifts is essential to support operational requirements.

About You

To be successful in this role, you will ideally have:

Previous aircraft loading or unloading experience

Strong understanding of airport operational procedures

Current unrestricted Australian driver's licence (manual licence required)

Strong communication and organisational skills

Ability to prioritise tasks and work under pressure

Ability to work independently and as part of a team

Good computer skills and attention to detail

A strong commitment to workplace safety

Eligibility Requirements

To be considered, applicants must:

Be eligible to obtain and maintain an ASIC clearance

Pass a National Police Check

Pass a pre-employment medical assessment

Hold valid Australian or New Zealand working rights

Logistics, Freight & Delivery Services More than 10,000 employees

As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries.

We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. With that in mind, we would like to invite talented individuals like you to explore how UPS jobs can make the world work better for you and to join our team of over 500,000 UPSers.

As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries.

We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. With that in mind, we would like to invite talented individuals like you to explore how UPS jobs can make the world work better for you and to join our team of over 500,000 UPSers.