Air Freight Specialist

Recruitment Partners; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

u&u Recruitment Partners in Sydney is seeking an experienced Air Freight Specialist to lead end-to-end air freight operations across Australia from our Alexandria base. You will manage imports and exports, coordinate with airlines and GHA, and ensure timely, compliant delivery.

The role requires hands-on experience with CargoWise and Newins, a solid grasp of customs processes, and the ability to thrive in a high-volume environment.

Qualifications

• Experience in air freight forwarding with strong imports/exports exposure.
• Mandatory use of CargoWise and Newins systems.
• Strong understanding of international freight forwarding and customs processes.
• Thrives in high-volume, fast-paced environments.
• Excellent communication and stakeholder management skills.
• Experience in sea freight is advantageous.
• Dangerous Goods handling experience or IATA qualifications are advantageous.

Responsibilities

• Manage end-to-end air freight import/export operations across NSW, QLD, NT, WA, SA, with VIC support.
• Coordinate cargo movements with airlines and Ground Handling Agents (GHA).
• Monitor shipments and proactively resolve delays, discrepancies and missing cargo issues.
• Process job registrations, Customs reporting and shipment documentation.
• Prepare invoices and manage supplier costs within required timeframes.
• Liaise with customers, overseas agents, customs brokers, airlines and internal stakeholders.
• Prepare accurate quotations for import and export shipments.
• Ensure all freight movements comply with company and regulatory requirements.
• Deliver exceptional customer service and maintain regular communication with clients.
• Support operational teams across the broader freight forwarding division as required.

Skills

Air freight

Stakeholder management

Communication

Organizational skills

Problem solving

Education

IATA qualifications

Tools

CargoWise

Newins

Job description

Job Details

We are currently seeking an experienced Air Freight Specialist to join a leading global logistics organisation based in Alexandria. This is an excellent opportunity for a freight forwarding professional with strong air import and export experience who can hit the ground running in a fast-paced environment. Reporting to the Freight Forwarding Assistant Manager, you will be responsible for managing end-to-end air freight operations across multiple Australian regions, ensuring shipments are processed efficiently, compliantly and delivered to customers on time.

Key responsibilities

• Manage end-to-end air freight import and export operations across NSW, QLD, NT, WA and SA, with support for VIC as required
• Coordinate cargo movements with airlines and Ground Handling Agents (GHA)
• Monitor shipments and proactively resolve delays, discrepancies and missing cargo issues
• Process job registrations, Customs reporting and shipment documentation
• Prepare invoices and manage supplier costs within required timeframes
• Liaise with customers, overseas agents, customs brokers, airlines and internal stakeholders
• Prepare accurate quotations for import and export shipments
• Ensure all freight movements comply with company and regulatory requirements
• Deliver exceptional customer service and maintain regular communication with clients
• Support operational teams across the broader freight forwarding division as required

Requirements

• Previous experience in air freight forwarding, with strong exposure to both imports and exports
• Mandatory experience using CargoWise and Newins systems
• Strong understanding of international freight forwarding operations and Customs processes
• The ability to thrive in a high-volume, fast-paced environment
• Excellent communication and stakeholder management skills
• Strong organisational skills and the ability to manage competing priorities
• A proactive and solutions-focused approach
• Experience across sea freight operations will be highly regarded
• Dangerous Goods handling experience or IATA qualifications will be advantageous

What We Offer

• Immediate start available
• Alexandria location with public transport access
• Collaborative and supportive team environment
• Exposure to complex international freight operations within a global business

At u&u Recruitment Partners, we value diversity, equity and inclusion.

We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process (including alternate formats to apply), or have a preferred method of communication, we encourage you to make a request via [e-mail] or contact u&u on 02 8245 7900 to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments. Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.