AI Platform Engineer

Teachers Mutual Bank; Sydney; On-site; AUD 150,000 - 230,000; Full time

Job summary

Teachers Mutual Bank is transforming its AI capability from the ground up. The AI Platform Engineer will design, engineer and operate secure, governed AI foundations enabling generative AI across the bank.

You will implement governance, security and responsible AI controls while delivering production-ready patterns and reusable platform capabilities at scale.

Qualifications

• Hands‑on experience engineering and operating enterprise AI platforms or production generative AI solutions in Azure.
• Practical experience with Microsoft 365 Copilot, Copilot Studio and Microsoft Foundry.
• Experience building AI agents and RAG solutions using enterprise data, APIs, embeddings or vector search.
• Development and automation capability across Python and/or C#, PowerShell, Microsoft Graph and REST APIs.
• Experience with CI/CD and infrastructure‑as‑code practices using GitHub or Azure DevOps.
• Understanding of cloud security, responsible AI, LLM evaluation, testing and observability.

Responsibilities

• Engineer and administer Microsoft 365 Copilot, Copilot Studio and Microsoft Foundry environments.
• Create governed AI agents and RAG patterns integrating approved enterprise knowledge, data and APIs.
• Automate platform provisioning and releases using Azure DevOps or GitHub, PowerShell, Microsoft Graph, APIs and infrastructure as code.
• Build monitoring across availability, latency, quality, safety, adoption and cost.
• Embed identity, security, privacy, content safety, data protection and responsible AI controls throughout the platform.
• Work with Data, Risk, Security, Architecture, Operations, Change and delivery partners to take AI capabilities from pilots into production.

Skills

Azure AI

Copilot Studio

Foundry

AI Agents

RAG

Python

C#

PowerShell

GitHub

CI/CD

Tools

GitHub

Azure DevOps

REST APIs

Job description

Help build AI capability from the ground up and shape how AI transforms banking.

As an AI Platform Engineer, you’ll design, engineer and operate the secure, governed technology foundations that enable generative and agentic AI across TMBL. From Microsoft 365 Copilot and Copilot Studio to Microsoft Foundry, RAG and enterprise integrations, you’ll take hands‑on ownership across configuration, integration, automation, monitoring and operational readiness.

This is an opportunity to contribute to TMBL’s significant, funded, multi‑year technology transformation while helping establish an AI capability where tools and the operating model are still evolving.

Why this role matters

TMBL is building the foundations needed to deliver AI safely and at scale. You’ll turn architecture and responsible AI requirements into practical engineering patterns, creating reusable platform capabilities rather than one‑off solutions.

Your work will support AI initiatives from discovery through production, balancing innovation with security, privacy, reliability, observability and human oversight.

What you’ll do

In this role, you’ll:

• Engineer and administer Microsoft 365 Copilot, Copilot Studio and Microsoft Foundry environments
• Create governed AI agents and RAG patterns integrating approved enterprise knowledge, data and APIs
• Automate platform provisioning and releases using Azure DevOps or GitHub, PowerShell, Microsoft Graph, APIs and infrastructure as code
• Build monitoring across availability, latency, quality, safety, adoption and cost
• Embed identity, security, privacy, content safety, data protection and responsible AI controls throughout the platform
• Work with Data, Risk, Security, Architecture, Operations, Change and delivery partners to take AI capabilities from pilots into production

What you’ll bring

Essential

• Hands‑on experience engineering and operating enterprise AI platforms or production generative AI solutions in Azure
• Practical experience with Microsoft 365 Copilot, Copilot Studio and Microsoft Foundry
• Experience building AI agents and RAG solutions using enterprise data, APIs, embeddings or vector search
• Development and automation capability across Python and/or C#, PowerShell, Microsoft Graph and REST APIs
• Experience with CI/CD and infrastructure‑as‑code practices using GitHub or Azure DevOps
• Understanding of cloud security, responsible AI, LLM evaluation, testing and observability

Nice to have

• Experience with Microsoft Entra ID, Azure networking, Key Vault, API Management, Azure Monitor, Log Analytics or Microsoft Purview
• Financial services or another regulated‑industry background
• Knowledge of privacy, data residency and AI regulatory obligations
• Experience creating reusable AI platform standards, reference implementations and technical documentation

If you bring some of this experience but not all of it, we’d still encourage you to apply.

About TMBL

Teachers Mutual Bank Limited is one of Australia’s largest mutual banks.

For 60 years, we’ve been helping Australians achieve their financial goals while staying true to our purpose: banking for good.

As a 100% member‑owned bank, our profits are reinvested to benefit our members, communities and the causes that matter most. Our commitment to social and environmental impact is embedded in everything we do - from the products and services we offer to the way we support our people and communities.

We’re proud to be a Certified B Corp, reflecting our commitment to high standards of social and environmental performance, transparency and accountability.

Across our five retail brands, we support more than 280,000 members, including many working in education, emergency services and healthcare - people who make a difference in communities every day.

When you join our bank, you’ll become part of a values‑led organisation where passion, excellence, growth and sustainability guide the way we work. Together, we’re creating an inclusive culture, delivering great member experiences, and proving that banking can be a force for good.