AI Engineer

Teachers Mutual Bank Limited; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Teachers Mutual Bank Limited is building its AI capability from the ground up in Australia. As an AI Engineer, you’ll design, build and operate secure, production‑grade AI solutions that deliver measurable business value across enterprise platforms.

You’ll work across generative AI, machine learning and agentic capabilities, turning approved use cases into maintainable solutions integrated with Microsoft 365, Azure and other enterprise data services.

Qualifications

• Software, data, ML or AI engineering experience.
• Hands-on AI/ML deployment experience.
• Strong Python with APIs, source control and testing.
• Experience with cloud platforms, CI/CD, containers and production monitoring.
• Experience integrating apps with enterprise data/services.
• Ability to diagnose complex issues and build maintainable solutions.

Responsibilities

• Design and build AI applications, copilots, agents and ML services.
• Develop RAG solutions using enterprise data and approved sources.
• Engineer prompts, tool use, guardrails and multi-step agent workflows.
• Build secure integrations across Microsoft 365, Azure, Power Platform and APIs.
• Create automated development, testing and deployment pipelines with monitoring.
• Embed privacy, cyber security, responsible AI and data controls.

Skills

Python

APIs

CI/CD

Cloud platforms

Monitoring

Security

Responsible AI

Tools

Azure

Microsoft 365 Copilot

Power Platform

Enterprise APIs

Job description

Help build AI capability from the ground up and shape how AI transforms banking.

As an AI Engineer, you’ll design, build and operate secure, production-grade AI solutions that deliver measurable business value. You’ll work across generative AI, machine learning and agentic capabilities, turning approved use cases into maintainable solutions integrated with enterprise platforms.

You’ll be joining TMBL as it develops its AI capability and operating model, with the opportunity to work across LLMs, RAG and agentic AI while helping progress customer and employee use cases from concept into production.

Why this role matters

TMBL is undertaking a significant, funded, multi-year technology transformation, with future AI capability forming part of that change. The environment includes both legacy tooling and emerging platforms, giving you the opportunity to help build future-state capability rather than step into an environment that is already fully modernised.

Your work will combine AI engineering with disciplined software practices, responsible AI, security and production operations, helping create solutions that are reliable, measurable and supportable.

What you’ll do

In this role, you’ll:

• Design and build AI applications, copilots, agents and machine learning services
• Develop RAG solutions using enterprise data and approved knowledge sources
• Engineer prompts, tool use, guardrails and multi-step agent workflows, with evaluation across quality, grounding, safety, latency and cost
• Build secure integrations across Microsoft 365, Azure, Power Platform and enterprise APIs
• Create automated development, testing and deployment pipelines with monitoring for production AI
• Embed privacy, cyber security, responsible AI and data controls into solution design and code

What you’ll bring

• Experience in software, data, machine learning or AI engineering
• Hands‑on experience building and deploying AI, machine learning or generative AI solutions
• Strong Python capability alongside APIs, source control and automated testing
• Experience with cloud platforms, CI/CD, containers and production monitoring
• Experience integrating applications with enterprise data and services
• The ability to diagnose complex technical issues and create maintainable solutions

Nice to have

• Experience with Azure AI Foundry, Azure OpenAI, Microsoft Copilot Studio, Microsoft 365 Copilot extensibility or comparable platforms
• Experience implementing RAG, vector search, agentic workflows or LLM evaluation
• Financial services or regulated‑industry experience
• Knowledge of AI governance, privacy, cyber security or model risk management

If you bring some of this experience but not all of it, we’d still encourage you to apply.

About TMBL

Teachers Mutual Bank Limited is one of Australia’s largest mutual banks.

For 60 years, we’ve been helping Australians achieve their financial goals while staying true to our purpose: banking for good.

As a 100% member‑owned bank, our profits are reinvested to benefit our members, communities and the causes that matter most. Our commitment to social and environmental impact is embedded in everything we do - from the products and services we offer to the way we support our people and communities.

We’re proud to be a Certified B Corp, reflecting our commitment to high standards of social and environmental performance, transparency and accountability.

Across our five retail brands, we support more than 280,000 members, including many working in education, emergency services and healthcare - people who make a difference in communities every day.

When you join our bank, you’ll become part of a values‑led organisation where passion, excellence, growth and sustainability guide the way we work. Together, we’re creating an inclusive culture, delivering great member experiences, and proving that banking can be a force for good.

Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd.