AI-First People Experience Architect

Xero; Melbourne; Hybrid; AUD 70,000 - 120,000; Full time

Job summary

Xero is shaping how People Experience services work as it goes AI-first. In Melbourne, you’ll translate complex employee journeys into simpler, joined-up experiences, using self-service, automation, AI and human support.

You’ll collaborate with Employee Experience, Employee Shared Services and PX Systems to identify high-impact improvements, map journeys end-to-end and pilot changes with clear measures and handover plans.

Job description

Xero is shaping how People Experience services work as it goes AI-first. In Melbourne, you’ll translate complex employee journeys into simpler, joined-up experiences, using self-service, automation, AI and human support.

You’ll collaborate with Employee Experience, Employee Shared Services and PX Systems to identify high-impact improvements, map journeys end-to-end and pilot changes with clear measures and handover plans.