AI Deployment Lead - Enterprise Adoption & Strategy

Fdetimes; Sydney; Hybrid; AUD 150,000 - 230,000; Full time

Job summary

SpaceX is hiring the first AI Deployment Manager to partner with strategic enterprise customers in Sydney. You will drive adoption, deliver measurable business value, and help shape how AI transforms engineering teams.

You’ll connect customer stakeholders with internal teams, influence Grok’s roadmap, and guide rollout strategies across complex deployments. This highly cross-functional, customer-facing role rewards strategic thinking and hands-on collaboration with executives.

Qualifications

• You have strong communication skills and executive presence, and are comfortable whiteboarding with developers and pivoting to value with a CTO
• You have a deep understanding of the software development lifecycle and engineering org structures
• You are fluent in technical workflows, AI tooling, and developer productivity (even if you haven't been a full-time engineer)
• You are customer-obsessed with a knack for strategic thinking and problem-solving
• You thrive in a startup environment: scrappy, proactive, and adaptable
• You have experience in TAM, Solutions Architecture, Customer Success, or Consulting for enterprise software

Responsibilities

• Build and grow deep relationships with engineering leaders and power users at key accounts
• Partner with Field Engineering and Sales to deliver a seamless post-sale experience
• Drive adoption of Grok by aligning usage with business objectives and engineering goals
• Guide customers on best practices for rollout, prompt strategy, context configuration, and internal enablement
• Serve as the customer's voice internally and influence roadmap priorities
• Provide strategic account planning and regular business reviews with VP-and CTO-level stakeholders
• Monitor account health, usage patterns, and product engagement to drive renewals and expansion

Job description

SpaceX is hiring the first AI Deployment Manager to partner with strategic enterprise customers in Sydney. You will drive adoption, deliver measurable business value, and help shape how AI transforms engineering teams.

You’ll connect customer stakeholders with internal teams, influence Grok’s roadmap, and guide rollout strategies across complex deployments. This highly cross-functional, customer-facing role rewards strategic thinking and hands-on collaboration with executives.