AI Deployment & Adoption Lead

Nearheal; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

SpaceX is hiring the first AI Deployment Manager to partner with strategic enterprise customers in Sydney. You’ll drive adoption, deliver measurable business value, and shape how Grok transforms engineering teams.

As a cross-functional, customer-facing role, you’ll connect customer stakeholders with internal teams, align rollout strategies, and influence product roadmap while ensuring scalable success.

Qualifications

• Strong communication and executive presence.
• Experience with software development lifecycle and engineering org structures.
• Fluency in technical workflows and AI tooling.

Responsibilities

• Build and grow deep relationships with engineering leaders and power users at key accounts.
• Partner with Field Engineering and Sales to deliver a seamless post-sale experience.
• Drive adoption of Grok by aligning usage with business objectives and engineering goals.
• Guide customers on best practices for rollout, prompt strategy, context configuration, and internal enablement.
• Serve as the customer’s voice internally and influence roadmap priorities.
• Provide strategic account planning and regular business reviews with VP- and CTO-level stakeholders.
• Monitor account health, usage patterns, and product engagement to drive renewals and expansion.

Skills

Relationship building

Executive presence

Communication skills

Software lifecycle

Developer productivity

Job description

SpaceX is hiring the first AI Deployment Manager to partner with strategic enterprise customers in Sydney. You’ll drive adoption, deliver measurable business value, and shape how Grok transforms engineering teams.

As a cross-functional, customer-facing role, you’ll connect customer stakeholders with internal teams, align rollout strategies, and influence product roadmap while ensuring scalable success.