AI & Automation Transformation Lead

Peoplebank; City Of Kwinana; On-site; AUD 160,000 - 210,000; Full time

Job summary

Peoplebank is seeking a Digital Transformation, Automation & AI Lead in Perth CBD and Kwinana to own the AI, automation and digital transformation roadmap. You will coordinate with business leaders to translate challenges into scalable technology solutions, including Copilot, Power Platform, and AI agents.

The role requires senior experience in delivering technology-enabled business improvements, managing portfolios and ensuring governance across cyber-security and privacy considerations.

Qualifications

• Strong experience in digital transformation, business analysis, process improvement, product ownership or technology delivery.
• Proven experience delivering automation, workflow, integration or AI-enabled business improvements.
• Strong stakeholder engagement, workshop facilitation and change leadership skills.
• Knowledge of Microsoft 365, Microsoft Copilot, Power Platform and related productivity technologies.
• Experience managing portfolios, backlogs and reporting measurable business benefits.
• The ability to balance innovation with governance, security and business risk considerations.

Responsibilities

• Develop and maintain the organisation's Digital Transformation, AI and Automation Roadmap.
• Lead the adoption and optimisation of Microsoft Copilot across the organisation.
• Facilitate workshops to identify business challenges, opportunities and requirements.
• Assess and prioritise automation and AI initiatives based on business value, feasibility and risk.
• Deliver workflow automation, system integrations, AI agents and digital process improvements.
• Establish and manage a transparent portfolio of transformation initiatives and benefits.
• Build compelling business cases and measure realised value and outcomes.
• Drive user adoption through communications, training and champion networks.
• Collaborate with Cyber Security, Legal, Privacy and business stakeholders to ensure appropriate governance.
• Manage technology partners, budgets, statements of work and successful project delivery.
• Support innovation, experimentation and the transition of successful concepts into operational services.
• Contribute to broader technology strategy and investment planning.

Skills

Digital Transformation

AI & Automation

Business Analysis

Process Improvement

Product Ownership

Stakeholder Engagement

Workshop Facilitation

Governance

Microsoft 365

Power Platform

Education

Information Systems / Technology / Business or related

Certifications in Change Management, Product Management, Agile or Process Improvement

Tools

Microsoft Copilot

Microsoft 365

Power Platform

Job description

Peoplebank is seeking a Digital Transformation, Automation & AI Lead in Perth CBD and Kwinana to own the AI, automation and digital transformation roadmap. You will coordinate with business leaders to translate challenges into scalable technology solutions, including Copilot, Power Platform, and AI agents.

The role requires senior experience in delivering technology-enabled business improvements, managing portfolios and ensuring governance across cyber-security and privacy considerations.