AI & Automation Business & UX Analyst

Aust Ltd

Melbourne

Hybrid

AUD 90,000 - 120,000

Full time

3 days ago
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Benefits offered by this job

Flexible working arrangements
Salary packaging up to $15,900 peryear
Free onsite parking
Hawthorn office accessible by public**

Job summary

Scope is expanding its AI & Automation squad and seeks a Business & UX Analyst to help design user-centered AI, automation and digital solutions. You will work with the Transformation office to understand business needs, translate insights into requirements and support delivery within Scope's governance frameworks.

The role sits in a hybrid work environment with collaboration across employees, stakeholders and delivery teams to improve employee experience and service quality for people with

Qualifications

  • Experience eliciting, documenting and validating requirements and user stories.
  • Experience with interviews, journey mapping, wireframes, prototyping or usability testing.
  • Experience in agile or iterative delivery with cross-functional teams.

Responsibilities

  • Support discovery, analysis and design of user-centered AI and automation solutions.
  • Document current and future-state experiences and capture requirements and acceptance criteria.
  • Collaborate with AI, Process Analysts, ICT and delivery teams to enable solution design and delivery.

Skills

Business analysis
UX design
Service design
User research
Digital delivery
Agile environments

Education

Tertiary qualification in BA/IS/Design/HCI/Psychology/Tech

Job description

Scope is expanding its AI & Automation squad and seeks a Business & UX Analyst to help design user-centered AI, automation and digital solutions. You will work with the Transformation office to understand business needs, translate insights into requirements and support delivery within Scope's governance frameworks.

The role sits in a hybrid work environment with collaboration across employees, stakeholders and delivery teams to improve employee experience and service quality for people with

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