AI Adoption Lead for Business Transformation

Wesfarmers; Melbourne; On-site; AUD 140,000 - 200,000; Full time

Job summary

Wesfarmers OneDigital is building Australia's leading data and digital retail ecosystem, underpinned by AI across everything we do. We operate across four pillars - loyalty, data, retail media and AI, turning millions of customer interactions into insights that shape how Australians shop, live and connect.

The Senior Agentic Business Lead operates across the full lifecycle of business AI adoption: understanding current processes and pain points, identifying where AI tooling can add value,

Qualifications

• 6-10 years in business transformation or similar roles bridging business and tech.
• Experience driving adoption of technology within business functions.
• Strong stakeholder engagement with senior leaders in multiple functions.
• Experience evaluating and procuring business software with business cases.

Responsibilities

• Build relationships with business function leaders to understand AI opportunities.
• Identify AI-enabled process transformation opportunities delivering value.
• Evaluate, recommended and procure AI solutions; manage vendor assessments and business cases.
• Partner with the Senior AI Engineer for custom-built solutions when needed.
• Support adoption of AI tooling and drive behaviour change with Change Manager.
• Collaborate on personal productivity tool opportunities and their application.
• Document AI use cases and contribute to playbooks for knowledge sharing.
• Track value realisation and build the evidence base for further investment.
• Represent business perspective in planning and prioritisation and lead architecture.

Skills

Stakeholder Engagement

AI Transformation

Business Process

Vendor Assessments

Procurement & Contracting

Change Management

Communication

Education

Tertiary qualification in business or technology

Job description

Wesfarmers OneDigital is building Australia's leading data and digital retail ecosystem, underpinned by AI across everything we do. We operate across four pillars - loyalty, data, retail media and AI, turning millions of customer interactions into insights that shape how Australians shop, live and connect.

The Senior Agentic Business Lead operates across the full lifecycle of business AI adoption: understanding current processes and pain points, identifying where AI tooling can add value,