Agency Administrator / EA to Head of Agencies

Hooker & Heijden; Melbourne; Presencial; AUD 100 000 - 110 000; Tempo integral

Resumo da oferta

Hooker & Heijden is recruiting an Agency Administrator / EA to Head of Agencies in Melbourne. You will manage broker onboarding, provider communications and portal access while supporting the Head of Agencies.

The role involves maintaining the broker database and coordinating monthly bordereau production to support growth of the broker panel. You will also provide EA-level support, helping manage schedules and distribution strategy, with a focus on accuracy and detail in a fast-paced

Qualificações

• Broker onboarding or distribution administration experience.
• Experience with bordereaux, broker portals or policy systems.
• EA or executive support experience.

Responsabilidades

• Onboarding brokerages and users, including platform logins, access and password support
• Sending welcome packs, PDS, TMD and reference material to brokers
• Keeping the broker database current as broker staff join, leave and move
• Preparing the monthly insurer bordereau
• Handling broker enquiries and escalations
• Supporting the Head of Agencies' diary and distribution strategy

Conhecimentos

Broker onboarding

EA/Executive support

Broker distribution administration

Attention to detail

Ferramentas

Broker portals

Policy systems

Bordereaux processing

Descrição da oferta de emprego

Agency Administrator / EA to Head of Agencies

Agency Administrator / EA to Head of Agencies | Underwriting Agency | Melbourne, Western Suburbs | $100k to $110k + super

About the Organisation

Our client is an established Melbourne-based underwriting agency, writing personal lines business through brokers on behalf of an insurer partner.

The business is growing and is adding to its underwriting and broker support team.

About the Role

You'll run the administration behind the agency's broker distribution as its broker panel grows.

You'll also act as EA to the Head of Agencies.

Responsibilities include:

• Onboarding brokerages and users, including platform logins, access and password support
• Sending welcome packs, PDS, TMD and reference material to brokers
• Keeping the broker database current as broker staff join, leave and move
• Preparing the monthly insurer bordereau
• Handling broker enquiries and escalations
• Supporting the Head of Agencies' diary and distribution strategy

About You

You've held a similar role at an underwriting agency or insurer. You're highly organised with strong attention to detail.

Ideally you'll bring:

• Broker onboarding or distribution administration experience
• Experience with bordereaux, broker portals or policy systems
• EA or executive support experience

What's on Offer

• $100k to $110k + super
• A central role in a growing distribution team
• Working directly with the Head of Agencies

Next Steps

Hooker & Heijden undertake a thorough recruitment process on behalf of our clients and candidates. Please express your interest in this role by submitting your resume via this advertisement. We will contact you to discuss this role, your experience, and other opportunities we may have that are appropriate.

As part of our compliance process, we will provide you with a privacy statement and candidate registration form to complete.

Hooker & Heijden and our clients' interview process includes telephone, video and in-person interviews. Testing may also be part of the interview process.

Please note, as part of securing your new position it may be a requirement of employment that you undertake background checks including but not limited to police, bankruptcy, banned register and qualification checks.

About Us

Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer career advice and advancement for Brokers, Underwriters, Claims Examiners, Risk Engineers and more. Our clients include Global & Australian/New Zealand Brokerages, Underwriting Agencies and Insurers.

How to Apply

This search is being managed on a confidential basis by Hooker & Heijden. For a confidential discussion, please contact David Hooker, 0417 135 ***, *****@hookerheijden.com.au.

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