Aged Care Receptionist — Warm Front Desk & Admin

Ageing Australia; Gosford; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

12% Superannuation

Work-life balance: stable hours

Opal HealthCare Academy

Paid parental leave

Referral bonuses: $5,000

Sector-leading systems

Job summary

Opal HealthCare is seeking a friendly, organised Receptionist for Berkeley Vale Care Community on the Central Coast. You will be the first point of contact for residents, families and visitors, delivering warm, professional service and handling calls with care.

The role combines front-desk hospitality with essential administrative support, requiring strong MS Office skills and a genuine passion for helping people. Pre-employment medical, police check and NDIS screening are required.

Qualifications

• Experience in a reception, front-of-house, or customer service role
• Warm, friendly, and professional manner with excellent communication skills
• Strong organising skills and a keen eye for detail
• Proficiency in MS Office and computer systems
• Genuine passion for helping people and creating a welcoming atmosphere
• Willingness to complete pre-employment medical, police check, NDIS Worker Screening Check, and Welcome with Heart

Responsibilities

• Be the warm, welcoming first point of contact for residents, families and visitors and provide exceptional customer service
• Answer calls and enquiries with care and professionalism
• Provide a personalised touch by knowing residents by name and offering hospitality
• Support admin tasks including managing mail, maintaining records and rostering to create a positive, organised front desk environment

Skills

Communication Skills

Networking Skills

Friendliness

Passionate

Coordination Skills

Team Working

Customer Service

Records Management

Health Care

Knowledge of Hospitality

Administrative Operations

Telephone Call Reception

Service Excellence

Information Technology

Job description

Opal HealthCare is seeking a friendly, organised Receptionist for Berkeley Vale Care Community on the Central Coast. You will be the first point of contact for residents, families and visitors, delivering warm, professional service and handling calls with care.

The role combines front-desk hospitality with essential administrative support, requiring strong MS Office skills and a genuine passion for helping people. Pre-employment medical, police check and NDIS screening are required.