Care Receptionist & Visitor Experience Champion

Opal Healthcare; Perth; On-site; AUD 36,000 - 51,000; Full time

Benefits offered by this job

Mentoring program

Scholarships for study

Career development programs

Friendly team environment

Job summary

Opal HealthCare is seeking a friendly receptionist for Murdoch Gardens Care Community, located near Murdoch University and just 20 minutes from the Perth CBD. The role involves welcoming residents and visitors, handling enquiries, and supporting day-to-day administration in a warm, community-focused setting.

You will manage calls, maintain records, and collaborate with a caring team to ensure smooth front-desk operations.

Qualifications

• Experience in reception, administration or customer service.
• Excellent communication and telephone manner.
• Strong organisational skills and attention to detail.
• Ability to handle confidential information professionally.
• Proficient computer skills including Word, Excel, and Outlook.
• Willingness to complete pre-employment medical and checks.

Responsibilities

• Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
• Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
• Maintain visitor sign-in processes and support a safe, compliant front reception environment.
• Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
• Support resident and family communications with sensitivity, confidentiality and respect.
• Assist with maintaining accurate records, reports and documentation as required.
• Contribute to a positive, team-focused environment that supports quality care outcomes.

Skills

Reception

Customer service

Telephone manners

Microsoft Word

Microsoft Excel

Outlook

Data entry

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Opal HealthCare is seeking a friendly receptionist for Murdoch Gardens Care Community, located near Murdoch University and just 20 minutes from the Perth CBD. The role involves welcoming residents and visitors, handling enquiries, and supporting day-to-day administration in a warm, community-focused setting.

You will manage calls, maintain records, and collaborate with a caring team to ensure smooth front-desk operations.