Part-Time Front Desk Coordinator — Aged Care (Flexible Rosters)

Opal Healthcare; Newcastle-Maitland; Hybrid; AUD 35,000 - 52,000; Part time

Benefits offered by this job

EA Penalty Rates & paid parental leave

$5,000 referral bonuses

Job summary

Opal HealthCare’s Raymond Terrace Care Community seeks a friendly Receptionist to join our team. You’ll be the first point of contact for residents, families and visitors, delivering warm hospitality and efficient front-desk support.

This permanent part-time role covers 3 days per week, including weekends, offering a welcoming workplace with strong emphasis on care, respect and teamwork. You’ll use MS Office daily and contribute to rostering and records management.

Qualifications

• Experience in a reception, front‑of‑house, or customer service role.
• Warm, friendly, and professional manner with excellent communication skills.
• Strong organisational skills with a keen eye for detail.
• Proficiency in computer systems including MS Office.
• Genuine passion for helping people and creating a welcoming atmosphere.

Responsibilities

• Be the warm, welcoming first point of contact for residents, families and visitors.
• Provide exceptional customer service, answering calls and enquiries with care and professionalism.
• Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.
• Support essential administrative tasks including managing mail, maintaining records, and rostering.
• Create a positive and organised front desk environment to ensure a great first impression.

Skills

Customer service

Communication

Organisation

Front desk

Tools

MS Office

Job description

Opal HealthCare’s Raymond Terrace Care Community seeks a friendly Receptionist to join our team. You’ll be the first point of contact for residents, families and visitors, delivering warm hospitality and efficient front-desk support.

This permanent part-time role covers 3 days per week, including weekends, offering a welcoming workplace with strong emphasis on care, respect and teamwork. You’ll use MS Office daily and contribute to rostering and records management.