Aged Care Front Desk Administrator

HammondCare; Australia; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Market leading remuneration

Salary packaging

Training & career development

Leave benefits

EAP & wellbeing resources

Fitness Passport

Employee referral bonus

Commercial discounts

Job summary

HammondCare is currently looking for an experienced Administrator on a permanent full-time basis. The Administrative Support Officer will provide a high level of service to enable the Residential Care sites to function smoothly and efficiently, acting as the front office contact for internal and external customers.

You will support rostering, handle enquiries by phone and email, and work autonomously or as part of a team in a friendly, flexible workplace that values compassion, Christian Mission

Qualifications

• Commitment to engage and align with HammondCare’s Christian Mission
• Exceptional customer service focus with a professional and friendly manner
• Practical experience in a busy office environment
• Strong administrative and computer skills
• Ability to work independently and as part of a team
• Superior time management
• Flexibility in approach to work and hours
• Empathy and patience

Responsibilities

• Provide administration support to the Residential Aged Care team
• First point of contact for all enquiries via telephone and often emails
• Provide a high level of service to enable the Residential Care home to function smoothly and efficiently
• Display commitment, initiative, and confidence in dealing with internal and external customers
• Support managers with rostering and contacting staff

Skills

Customer service

Time management

Communication

Teamwork

Tools

Microsoft Office Suite

Job description

HammondCare is currently looking for an experienced Administrator on a permanent full-time basis. The Administrative Support Officer will provide a high level of service to enable the Residential Care sites to function smoothly and efficiently, acting as the front office contact for internal and external customers.

You will support rostering, handle enquiries by phone and email, and work autonomously or as part of a team in a friendly, flexible workplace that values compassion, Christian Mission