Aged Care CHSP Service Coordinator | Intake & Onboarding

All Aged Care; Brisbane; Sur place; AUD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

Not-for-profit salary packaging (PBI)

Monday to Friday role — no shift work

Résumé du poste

All Aged Care Ltd, a not-for-profit provider of in-home aged care in Brisbane and SE Queensland, seeks a CHSP Service & Care Coordinator for our Spring Hill office.

You will support CHSP clients from intake through service delivery, coordinating with rostering and care workers to ensure timely, appropriate care. Onboarding new clients and clearly explaining CHSP and Support at Home programs to families are key parts of the role.

Qualifications

• Experience in aged care or community services (CHSP, HCP, or Support at Home preferred).
• Strong onboarding and scheduling process understanding.
• Excellent organization and communication skills.
• Ability to explain aged care programs to clients and families.
• Proficiency with client management systems and MS Office.
• Valid driver’s license and full Australian work rights.
• National Police Check (or willingness to obtain).

Responsabilités

• Coordinate CHSP services in line with program guidelines and organisational policies.
• Manage intake and onboarding of new clients, including preparation of sign-up documents.
• Explain CHSP and Support at Home services clearly to new clients and families.
• Schedule and coordinate new services and service changes with rostering team.
• Communicate service requirements with care workers and participate in staff meetings.
• Monitor client needs, support service reviews, and assist with reassessments as appropriate.
• Maintain accurate client records, service notes, and compliance documentation.
• Provide clear and professional communication with clients, families, care workers, and internal teams.
• Contribute to reporting, quality activities, and general administrative tasks.

Connaissances

Organizational skills

Communication skills

Microsoft Office

Client management systems

Driver’s license

Australian work rights

Police check readiness

Outils

My Aged Care

Description du poste

All Aged Care Ltd, a not-for-profit provider of in-home aged care in Brisbane and SE Queensland, seeks a CHSP Service & Care Coordinator for our Spring Hill office.

You will support CHSP clients from intake through service delivery, coordinating with rostering and care workers to ensure timely, appropriate care. Onboarding new clients and clearly explaining CHSP and Support at Home programs to families are key parts of the role.