Aged Care Case Manager - Holistic Care Planning

City of Greater Geelong; Geelong; On-site; AUD 89,000 - 108,000; Full time

Job summary

City of Greater Geelong is seeking a dedicated Care Manager to provide care management services for Home Care Package clients. You will develop and review care plans and oversee allocated funds for clients and carers within our community.

You will join a fixed-term, full-time team for 12 months, with a Band 6 classification of 98,633 AUD per year plus super, and will work closely with aged care workers to ensure high-quality outcomes and compliance with program requirements.

Qualifications

• Experience in care coordination, case management, or similar roles within aged care or community services.
• Ability to apply wellness and reablement principles in care planning and service delivery.
• Strong people skills to support, influence, and collaborate with a diverse range of stakeholders.
• Well-developed planning and time management skills, including the ability to manage competing priorities.
• Understanding of the needs, preferences, and challenges faced by older Australians, including those with dementia, disabilities, and their carers.

Responsibilities

• Develop, implement, and review holistic care plans within required timeframes, including needs assessment, service agreements, risk assessments, and advanced care planning.
• Monitor participant needs and risks, review care notes, and evaluate service quality and outcomes through case conferencing and ongoing assessment.
• Ensure compliance with Support at Home program requirements, aged care standards (including the Aged Care Quality Standards), and legislative obligations, including mandatory reporting and incident management.
• Support routine problem-solving and continuous improvement activities by identifying and addressing gaps and inefficiencies.
• Coordinate service delivery by communicating with aged care workers, managing transitions between care settings, and ensuring participant needs and wellbeing are met.
• Collect and use participant data to inform service planning, support participants transitioning between aged care programs, and ensure responsible use of resources in line with funding guidelines.

Education

Tertiary qualification in a relevant field (e.g., aged care, nursing, allied health, social work, or community services)

Job description

City of Greater Geelong is seeking a dedicated Care Manager to provide care management services for Home Care Package clients. You will develop and review care plans and oversee allocated funds for clients and carers within our community.

You will join a fixed-term, full-time team for 12 months, with a Band 6 classification of 98,633 AUD per year plus super, and will work closely with aged care workers to ensure high-quality outcomes and compliance with program requirements.