Administration Officer

UnitingCare SA; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Leave loading

Wellbeing support

Career growth

Flexible environment

Job summary

UnitingSA in Australia seeks an Administration Officer to support reception and key administrative tasks at Wesley House Residential Aged Care. You will assist residents, families, and staff, maintain records, and coordinate supplies to ensure smooth daily operations.

Apply quality and safety standards, handle confidential information, and support rostering in a collaborative team dedicated to compassionate aged care.

Qualifications

• A recognised qualification in Business Administration or extensive experience in office administration and clerical duties.
• Exceptional customer service skills, with experience managing reception and engaging with a diverse range of people.
• Knowledge of quality improvement processes, Workplace Health & Safety standards, and compliance requirements.
• Proficiency in Microsoft Office Suite and strong organisational skills to manage competing priorities.
• A current DHS NDIS Worker Screening Check.

Responsibilities

• Greet residents, families, and visitors with warmth, offering assistance and information with a smile.
• Answer and manage phone calls, ensuring enquiries are addressed or directed promptly and professionally.
• Keep resident records organised and up to date, ensuring confidentiality and compliance with guidelines.
• Coordinate office supplies and equipment to maintain a seamless working environment.
• Support rostering and scheduling for staff to ensure smooth daily operations.
• Handle petty cash and process creditor and debtor accounts accurately and efficiently.

Skills

Customer service

Quality improvement

WH&S standards

Compliance

Microsoft Office

Organisational skills

NDIS Screening

Reception experience

Education

Business Administration qualification

Tools

Microsoft Office Suite

Job description

Are you passionate about creating a welcoming and efficientenvironment where every interaction makes a difference? Join ourteam as an Administration Officer at UnitingSA’s West LakesResidential Aged Care! In this vital role, you will be thefriendly face and organisational powerhouse behind our operations.By leading reception services and providing critical administrativesupport, you’ll help ensure our residents, visitors, and staffexperience the highest level of care and professionalism.

Here’s what a typical day in the role might looklike:

• Greet residents, families, and visitors with warmth,offering assistance and information with a smile.
• Answer and manage phone calls, ensuring enquiries areaddressed or directed promptly and professionally.
• Keep resident records organised and up to date, ensuringconfidentiality and compliance with guidelines.
• Coordinate office supplies and equipment to maintain aseamless working environment.
• Support rostering and scheduling for staff to ensure smoothdaily operations.
• Handle petty cash and process creditor and debtor accountsaccurately and efficiently.

Here’s what you can look forward to when you join ourteam:

• Building meaningful connections with residents and theirfamilies, knowing your work directly supports theirwell-being.
• Being part of a dedicated team that values collaboration,care, and community.
• Opportunities to showcase your organisational skills andgrow your expertise in a supportive workplace.

What We Offer:

• Salary Packaging: Maximise your take-homepay with up to $15,900 in tax-free earnings, plus an additional$2,650 annually for meals and entertainment.
• Leave Loading: Enjoy 17.5% leave loading,boosting your holiday pay.
• Wellbeing Support: Access ourcomprehensive Employee Assistance Programme.
• Career Growth: We’re committed to helpingyou thrive with regular training, upskilling, and professionaldevelopment opportunities.
• Flexible and Inclusive Work Environment:Join a welcoming workplace where your contributions are valued,and diversity is celebrated.

Who's Hiring?

You’ll report directly to Pat Turner, our Administration ManagerResidential Operations, and collaborate with a passionate team ofprofessionals dedicated to providing exceptional aged careservices. Pat fosters a culture of respect, teamwork, andinnovation, empowering every team member to excel.

What You’ll Bring:

• A recognised qualification in Business Administration orextensive experience in office administration and clericalduties.
• Exceptional customer service skills, with experiencemanaging reception and engaging with a diverse range ofpeople.
• Knowledge of quality improvement processes, WorkplaceHealth & Safety standards, and compliance requirements.
• Proficiency in Microsoft Office Suite and strongorganisational skills to manage competing priorities.
• A current DHS NDIS Worker Screening Check.

Why Join Us?

At UnitingSA, we believe that every role is an opportunity tomake a difference. As an Administration Officer at Wesley HouseResidential Aged Care, you’ll play a vital part in creating awell-organised, welcoming environment where residents feel valuedand supported. Your work will directely contribute to the smoothoperation of our aged care facilities, ensuring residents and theirfamilies receive the highest standard of care and service.

Established in 1919, UnitingSA supports over 12,000 people eachyear across aged care, community, disability, mental health, childdevelopment, and employment programmes. Our values of respect,compassion, and justice underpin everything we do.

Applications close on Wednesday 21 st October2026.

UnitingSA reserves the right to close applicationsearly upon identifying a suitable candidate.

For a confidential discussion about the role, please contact Pat Turner, Administration Manager Residential Operations, on 0467 735128.

We welcome applications from all community members, includingAboriginal and Torres Strait Islander peoples, culturally diversebackgrounds, and people with all abilities anddiversities.

Our employment screenings vary based on role requirements toensure we recruit individuals aligned with our values.

If you’d like to know more, a full job description is availableon our website.