Aged Care Admin Lead – Front Desk & Roster

RSL Care RDNS Limited; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Not-for-profit tax benefits

Private health insurance

Career development

Job summary

Bolton Clarke Pendle Hill in Greater Western Sydney is seeking a Senior Administration Officer to support the ongoing operations of the home. You will manage front desk activities, rostering, and resident documentation while maintaining confidentiality and a caring approach to residents and families.

The role requires strong Microsoft Office skills, particularly Excel, and experience with rostering systems.

Qualifications

• Recent and strong experience in an Administration role (aged care or healthcare desirable).
• High proficiency in Microsoft Office Suites, including Excel (essential).
• Experience with rostering management and hiring processes preferred.
• A caring and kind manner and comfortable interacting with residents and families.
• Experience or ability to use systems including quality management systems, internal database and Humanforce rostering system.

Responsibilities

• Provide overall administrative support that contributes to the successful operation of the home.
• Oversee/manage the front desk reception/concierge.
• Roster Management and Employee Compliance.
• Resident Admission records and documentation management.
• Ensure all home administration supplies and equipment are maintained and compliant.
• Record and expense management.
• Coordinate meetings, minutes and action items.

Skills

Microsoft Excel

Rostering management

Administrative support

Confidentiality

Resident/customer interaction

Tools

Humanforce rostering system

Quality management systems

Internal database

Job description

Bolton Clarke Pendle Hill in Greater Western Sydney is seeking a Senior Administration Officer to support the ongoing operations of the home. You will manage front desk activities, rostering, and resident documentation while maintaining confidentiality and a caring approach to residents and families.

The role requires strong Microsoft Office skills, particularly Excel, and experience with rostering systems.