Aged Care Admin & Customer Experience Consultant

Bupa Dental; Gold Coast City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Free select health insurance

VIVA wellbeing program

Career development

World-class training

Induction and buddy program

Recognition program

Job summary

Bupa Aged Care is seeking a Business Administrator (Customer Service Consultant) at Runaway Bay, Queensland. This role supports Employee Services and Resident Placement, providing friendly front-desk service and smooth administrative operations in a busy care home.

You will coordinate rostering, onboarding, payroll, and HR tasks while delivering excellent resident and relative experiences. Join a supportive team committed to high-quality care and career development.

Qualifications

• Experience in admin/customer service roles.
• Payroll, rosters and HR tasks experience.
• Strong communication and organisation skills.

Responsibilities

• Employee Service: payroll, onboarding, leave management and HR tasks.
• Resident Placement: handle inquiries and admissions coordination.
• Concierge/Reception: manage front-desk and administrative duties.

Skills

Patience

Communication

Payroll

HR / Recruitment

Roster management

Time management

Tools

MS Office Suite

Job description

Bupa Aged Care is seeking a Business Administrator (Customer Service Consultant) at Runaway Bay, Queensland. This role supports Employee Services and Resident Placement, providing friendly front-desk service and smooth administrative operations in a busy care home.

You will coordinate rostering, onboarding, payroll, and HR tasks while delivering excellent resident and relative experiences. Join a supportive team committed to high-quality care and career development.