Aged Care Admin & Admissions Manager

Bolton Clarke; Lismore; Presencial; AUD 75.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent work/life balance

Caring team environment with clinical/

Career progression and development

Generous salary packaging and not-for‑

Private health insurance and gym

Employee Assistance Program

Descripción de la vacante

Bolton Clarke Group is seeking an Administration Manager for Heritage Lodge in Murwillumbah. The role is pivotal, coordinating reception, records, rostering and stakeholder communications to ensure smooth home operations.

You will handle sales enquiries, conduct tours to convert leads into admissions, develop referral partnerships with hospitals and GPs, and promote resident services while maintaining confidentiality and high service standards.

Formación

• Recent and strong experience in an Administration role, preferably in aged care or healthcare.
• Proven sales and customer service experience.
• High proficiency in Microsoft Office, especially Excel.
• Experience with rostering management and hiring processes.
• Ability to maintain confidentiality and manage multiple tasks.
• Willingness to obtain National Police Check/NDIS Worker Check.

Responsabilidades

• Provide administrative support for the smooth operation of the home.
• Manage sales enquiries from prospective residents, families and referrers.
• Conduct high-quality tours and convert enquiries into admissions.
• Develop referral partnerships with hospitals, discharge planners, GPs, allied health and community groups.
• Promote resident services, packages and lifestyle offerings to residents and families.
• Oversee front desk reception/concierge.
• Roster management and employee compliance.
• Resident admission records and documentation management.
• Record and expense management.
• Coordinate meetings, minutes and action items.

Conocimientos

Administration experience

Sales & customer service

MS Excel

Roster management

HR/hiring processes

Systems knowledge

Organisational skills

Confidentiality

Herramientas

Quality management systems

Internal database

Humanforce rostering

Descripción del empleo

Bolton Clarke Group is seeking an Administration Manager for Heritage Lodge in Murwillumbah. The role is pivotal, coordinating reception, records, rostering and stakeholder communications to ensure smooth home operations.

You will handle sales enquiries, conduct tours to convert leads into admissions, develop referral partnerships with hospitals and GPs, and promote resident services while maintaining confidentiality and high service standards.