Aftersales Data & Reporting Strategy Lead

Toyota New Zeland; Melbourne; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Fully maintained vehicle including ins

Annual health insurance contribution (

Vehicle lease/purchase discounts

Hybrid of home and office work

Free onsite gym and end-of-trip

Free parking and discounted cafe

Career development and professional 2

Volunteer days and matched giving

Parental leave and superannuation on

RewardsHub benefits

Job summary

Toyota Motor Corporation Australia is seeking a Senior Reporting Strategy Specialist to join the Aftersales division on a two-year max-term basis in Altona North, Melbourne, with flexible/hybrid work options. You will shape the Aftersales reporting strategy, governance and data platform roadmap, collaborating with stakeholders to define KPIs and scalable reporting solutions.

You will deliver insightful reporting and data analysis to support operational, tactical and strategic decisions, improve

Qualifications

• Tertiary qualification in Business, Commerce, Project Management, Supply Chain or a related discipline.
• Strong project management and coordination skills with the ability to manage reporting initiatives, priorities, milestones, dependencies, risks and stakeholder engagement.
• Well-developed analytical and problem-solving capabilities, with the ability to interpret operational and performance data to identify trends, risks and opportunities.
• Proven ability to develop clear, concise and impactful reports, dashboards and presentations that support operational, tactical and strategic decision-making.
• Experience designing, implementing or enhancing reporting frameworks, KPI frameworks, management reporting solutions or business intelligence dashboards.
• Sound understanding of supply chain, inventory, logistics, automotive, retail or other operational environments, with the ability to collaborate effectively across diverse stakeholder groups.

Responsibilities

• Develop, implement and continuously enhance Aftersales reporting strategies, frameworks and systems that support informed decision-making and drive sustainable business performance.
• Lead the business coordination of Aftersales reporting automation initiatives within the Modern Data Platform, including requirements gathering, prioritisation, delivery planning, milestone tracking, risk management, testing and implementation readiness.
• Analyse business performance data and reporting outputs to identify key trends, risks, opportunities and performance drivers, delivering actionable insights and recommendations to support management decision-making.
• Act as a trusted reporting subject matter expert, partnering with stakeholders, managers and report owners to provide guidance, promote accountability and drive reporting outcomes.
• Monitor performance against agreed targets and objectives, identifying improvement opportunities and recommending appropriate actions to support business success.
• Stay current with emerging reporting technologies, analytics practices and industry trends, while ensuring compliance with relevant policies, regulations and governance requirements to minimise organisational risk.

Skills

Project management

Analytical skills

Reporting and dashboards

Stakeholder engagement

BI reporting

Education

Bachelor's degree in Business/Commerce/PM/Supply Chain

Job description

Toyota Motor Corporation Australia is seeking a Senior Reporting Strategy Specialist to join the Aftersales division on a two-year max-term basis in Altona North, Melbourne, with flexible/hybrid work options. You will shape the Aftersales reporting strategy, governance and data platform roadmap, collaborating with stakeholders to define KPIs and scalable reporting solutions.

You will deliver insightful reporting and data analysis to support operational, tactical and strategic decisions, improve