Adventure-Driven Sales & Customer Service Coordinator

Trailmaster Industries Pty; Wangaratta; On-site; AUD 70,000 - 80,000; Full time

Benefits offered by this job

Base salary plus superannuation

Commission on trailer sales

Company phone and computer provided

Opportunity to grow with a local maker

Job summary

Trailmaster Industries, based in Wangaratta, Victoria, seeks a Sales & Customer Service Coordinator to manage the customer journey from enquiry through to purchase and beyond.

This full-time role blends sales support, lead qualification, customer service, and CRM management, serving as a key contact for prospective customers and guiding them to the right solution with organised, professional service.

Qualifications

• Experience in sales or customer-facing roles.
• Excellent verbal and written communication.
• Strong organisational skills and attention to detail, especially for customer records and follow-ups.
• Experience with CRM systems.

Responsibilities

• Respond to new customer enquiries by phone and email with friendly, timely service.
• Qualify incoming leads by understanding customer requirements and timelines.
• Follow up prospective customers and maintain regular communication.
• Maintain accurate customer records and update CRM with interactions.

Skills

Sales experience

Customer service

CRM experience

Communication skills

Organised

Tools

CRM software

Job description

Trailmaster Industries, based in Wangaratta, Victoria, seeks a Sales & Customer Service Coordinator to manage the customer journey from enquiry through to purchase and beyond.

This full-time role blends sales support, lead qualification, customer service, and CRM management, serving as a key contact for prospective customers and guiding them to the right solution with organised, professional service.