Advanced Metering Project Coordinator | Scheduling & Ops

Service Stream Fixed Communications; Melbourne; On-site; AUD 65,000 - 95,000; Full time

Job summary

Service Stream is seeking a Project Coordinator in Melbourne to join our Advanced Metering team. This permanent full-time role focuses on ensuring work orders are scheduled, attended, and completed daily, with strict adherence to client, retailer, and AEMO requirements.

Reporting to the Scheduling & Performance Manager, you will coordinate inductions, approvals and work order allocations across multiple contracts, maintaining accurate records and ensuring service quality while supporting

Qualifications

• Minimum 12 months experience in work order management & scheduling
• Knowledge of the electricity industry in Australia desired
• Professional and confident talking to commercial customers
• Intermediate competencies in MS Office suite: Word, Excel, Outlook
• Excellent organisational and administration skills
• High level of attention to detail
• Proven ability to thrive in a fast-paced environment while building effective working relationships with a diverse range of stakeholders
• Ability to manage multiple tasks with conflicting priorities and meet deadlines
• Demonstrated ability to work discreetly with sensitive and confidential information

Responsibilities

• Facilitate and manage all aspects of workforce scheduling, planning and allocation in relevant systems for work orders as proposed by client and available capacity
• Schedule work orders with customers via phone and / or email to arrange access for our workforce
• Coordinate all inductions, pre approvals, and any additional requirements requested by the customer
• Working efficiently with Service Stream and client systems and databases
• Maintain an organised and up to date database documenting all administrative tasks performed
• Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the client and customers
• Identify and consolidate data from the client in order to plan and allocate work orders
• Maintain field resource leave requests to ensure adequate resourcing
• Attend weekly stakeholder and client meetings to deliver comprehensive scheduling progress reports
• Undertake and complete any other duties as requested by the Scheduling & Performance Manager
• Strong focus on problem solving, compliance and servicing the client's expectations

Skills

Work order scheduling

Electricity industry knowledge

Professional communication

MS Office

Organization & administration

Attention to detail

Stakeholder relationships

Multitasking & deadlines

Confidential information handling

Job description

Service Stream is seeking a Project Coordinator in Melbourne to join our Advanced Metering team. This permanent full-time role focuses on ensuring work orders are scheduled, attended, and completed daily, with strict adherence to client, retailer, and AEMO requirements.

Reporting to the Scheduling & Performance Manager, you will coordinate inductions, approvals and work order allocations across multiple contracts, maintaining accurate records and ensuring service quality while supporting