Coordinator, Admissions

01 Flinders University; Adelaide; On-site; AUD 103,000 - 114,000; Full time

Benefits offered by this job

17% Superannuation

Flexible working

Staff wellbeing program

Professional development

Diversity & inclusion awards

On-campus facilities

Job summary

Flinders University is seeking a Continuing Higher Education Officer (Level 7) to lead the Admissions team and oversee end-to-end applicant workflows at Bedford Park. Reporting to the Manager, Admissions, the role drives high-quality service delivery and continuous improvement across admission operations, ensuring compliance with policies and stakeholder expectations.

You will supervise staff, coordinate processing timelines, and partner with internal teams to support prospective students

Qualifications

• Experience leading teams and managing performance in a service-focused environment.
• Strong organisational skills with the ability to prioritise competing deadlines.
• Demonstrated ability to interpret policies and provide sound advice and guidance.
• Excellent stakeholder engagement and relationship management skills.
• Experience working within admissions, student administration or a comparable compliance-focused environment.

Responsibilities

• Leading and supporting Admissions staff to deliver timely, high-quality services.
• Overseeing application workflows and contributing to operational performance.
• Driving continuous improvement of admissions processes, systems and procedures.
• Ensuring compliance with relevant legislation, policies and quality standards.

Job description

Position Details

Full-Time | Continuing Higher Education Officer Level 7 | $102,589 - $113,561 Location: Bedford Park / Kaurna Country View

Position Description

About the Role Join a collaborative and student-focused team supporting the University’s admissions operations. Reporting to the Manager, Admissions, this role provides leadership across admissions workflows, service delivery and continuous improvement initiatives, ensuring high-quality outcomes for prospective students and stakeholders. As the Coordinator, Admissions, you will be responsible for:

• Leading and supporting Admissions staff to deliver timely, high-quality services.
• Overseeing application workflows and contributing to operational performance.
• Driving continuous improvement of admissions processes, systems and procedures.
• Ensuring compliance with relevant legislation, policies and quality standards.

This position makes a significant contribution to the University’s strategic plan to changing 10 million lives, Every One Matters, by 2035 through leading high-quality admissions services that support prospective students through the application process. By driving continuous improvement, fostering a student-centred approach and enhancing admissions processes and systems, the role contributes to the Flinders University values with a specific focus on Innovation and being Student Centric.

About You

You are an experienced people leader with a strong customer service focus and a passion for delivering quality outcomes. Excelling in managing complex workflows, building stakeholder relationships, and navigating policy-rich environments, you bring confidence, sound judgement and a collaborative approach to leadership. Your ability to drive continuous improvement and support operational excellence will contribute to the ongoing success of the Admissions team. To be successful in this role, you will demonstrate:

To be successful in this role, you will demonstrate:

• Experience leading teams and managing performance in a service-focused environment.
• Strong organisational skills with the ability to prioritise competing deadlines.
• Demonstrated ability to interpret policies and provide sound advice and guidance.
• Excellent stakeholder engagement and relationship management skills.
• Experience working within admissions, student administration or a comparable compliance-focused environment.

Life at Flinders

They say know your place. We say you've found it right here. Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next. Rising to a challenge is nothing new for Flinders. During our first 60 years, we’ve navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we’ve continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create. Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

Benefits

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program
• Wide range of professional development activities and services, including exclusive staff study offers
• We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards.
• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).

Recognitions

Recognised as a Veteran Employer of Choice

Reconciliation and Indigenous Employment

Our Commitment to Reconciliation and Indigenous Employment. Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples. We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies. Please see here for our Reconciliation Action Plan. Please see here for our Indigenous Workforce Strategy.

Prescribed Conditions for Employment

• A current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University.
• The contract of Employment is conditional upon the receipt of these completed compliance checks.
• A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.