Administrator - Operations Co-ordinator

Coates; Brisbane; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Career progression

Flexible work

Employee discounts

Purchased leave

Novated leasing

Salary sacrifice

Paid parental leave

Volunteer opportunities

Coates Foundation

Diversity & inclusion

Job summary

Coates, Australia's leading equipment hire and solutions provider, is seeking an experienced Operations Coordinator for a 12-month parental leave contract based at the Eagle Farm branch. You will coordinate equipment, logistics and day-to-day operational activities while delivering outstanding service in a fast-paced environment.

You’ll manage mobilisation of shutdown crews, site compliance, travel and accommodation, documentation, and procurement tasks, while building strong customer

Qualifications

• Experience within the equipment hire, construction, industrial or related industry.
• Strong customer service and relationship-building skills.
• Proven ability to coordinate equipment, logistics and operational activities in a busy environment.
• Sound administrative and organisational skills with strong attention to detail.
• Hands-on knowledge of small plant equipment and general mechanical aptitude.
• An understanding of major construction projects and site requirements.
• Ability to work collaboratively with customers, contractors and internal teams.
• A proactive approach to problem solving and continuous improvement.
• Commitment to safety and compliance in everything you do.

Responsibilities

• Coordinating end-to-end mobilisation of shutdown crews, including onboarding, approvals and site compliance.
• Managing medicals, training, inductions and compliance documentation to ensure workforce readiness
• Coordinating travel, accommodation, transport and site access requirements
• Scheduling and coordinating hire equipment, logistics and customer requirements
• Providing exceptional customer service and advice on equipment solutions
• Raising and managing purchase orders, invoices, timesheets and related administration
• Maintaining workforce and operational data, reporting and compliance records
• Supporting contract delivery through document control and administrative coordination
• Assisting with equipment servicing schedules, audits and HSEQ requirements
• Building strong customer relationships while maintaining a Safety First culture at all times.

Skills

Customer service

Coordination

Administrative

Attention to detail

Safety and compliance

Relationship-building

Team collaboration

Proactive problem solving

Job description

The next step in your career starts here

At Coates, we're proud to be Australia's leading equipment hire and solutions provider. With a strong commitment to safety, innovation, sustainability and customer success, we help our customers deliver projects that build the future.

We're looking for an experienced and customer-focused Operations Coordinator to join our team on a 12-month parental leave contract, based at our Eagle Farm branch. This role is ideal for someone who enjoys variety, thrives in a fast-paced environment and has a passion for delivering outstanding service while coordinating equipment, logistics and operational activities.

You’ll enjoy variety in your role including:

• Coordinating end-to-end mobilisation of shutdown crews, including onboarding, approvals and site compliance
• Managing medicals, training, inductions and compliance documentation to ensure workforce readiness
• Coordinating travel, accommodation, transport and site access requirements
• Scheduling and coordinating hire equipment, logistics and customer requirements
• Providing exceptional customer service and advice on equipment solutions
• Raising and managing purchase orders, invoices, timesheets and related administration
• Maintaining workforce and operational data, reporting and compliance records
• Supporting contract delivery through document control and administrative coordination
• Assisting with equipment servicing schedules, audits and HSEQ requirements
• Building strong customer relationships while maintaining a Safety First culture at all times.

What you’ll get in return

We provide our team with a wide range of perks and benefits, including:

• Development and career progression pathways
• Flexible working options available—let's discuss what works best for you
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation

What you’ll bring to the role

• Experience within the equipment hire, construction, industrial or related industry
• Strong customer service and relationship-building skills
• Proven ability to coordinate equipment, logistics and operational activities in a busy environment
• Sound administrative and organisational skills with strong attention to detail
• Hands‑on knowledge of small plant equipment and general mechanical aptitude
• An understanding of major construction projects and site requirements
• Ability to work collaboratively with customers, contractors and internal teams
• A proactive approach to problem solving and continuous improvement
• Commitment to safety and compliance in everything you do

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com to learn more about our values and opportunities.

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.