Administrator

Enter the Arena Pty Ltd; Caloundra; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Flexible hours

Professional development opportunities

Job summary

Aussie Caloundra in Caloundra, Queensland, is seeking a part-time Administrator to provide essential administrative and client support services. You will support client and sales operations to help deliver exceptional service and contribute to our growing business.

The role offers flexible, part-time hours and a collaborative team environment with opportunities to develop administrative and client service skills.

Qualifications

• Experience in an administrative or client support role, preferably within a sales environment.
• Excellent organisational and time management skills with the ability to prioritise multiple tasks.
• Strong communication skills, both written and verbal, with a professional demeanour.
• Proficiency in MS Office applications including Word, Excel and Outlook.
• Experience with customer relationship management (CRM) systems or similar database management tools.
• Ability to work independently and as part of a team in a fast-paced environment.
• High level of accuracy and attention to detail.
• Professional telephone manner and excellent interpersonal skills.
• Flexibility and adaptability to changing business needs.

Responsibilities

• Managing client inquiries and communications via phone, email and other channels in a timely and professional manner
• Maintaining accurate and up-to-date client records and databases
• Processing administrative tasks such as invoicing, scheduling appointments and preparing documentation
• Supporting the sales team with quotations, order processing and client follow-up activities
• Coordinating with internal departments to ensure seamless service delivery to clients
• Handling general office duties including filing, data entry and organising schedules
• Providing administrative support for meetings, events and client presentations
• Contributing to the improvement of administrative processes and procedures

Skills

Admin experience

CRM systems

MS Office

Organisational skills

Communication skills

Team player

Job description

Aussie Caloundra is seeking a part-time Administrator to join our team in Caloundra, Queensland. In this role, you will provide essential administrative and client support services that keep our operations running smoothly. As an Administrator, you will be the backbone of our client and sales operations, ensuring that our customers receive exceptional service whilst supporting our sales and administration team to achieve their objectives. This part-time position offers flexibility whilst enabling you to make a meaningful contribution to our growing business.

Key responsibilities

• Managing client inquiries and communications via phone, email and other channels in a timely and professional manner
• Maintaining accurate and up-to-date client records and databases
• Processing administrative tasks such as invoicing, scheduling appointments and preparing documentation
• Supporting the sales team with quotations, order processing and client follow-up activities
• Coordinating with internal departments to ensure seamless service delivery to clients
• Handling general office duties including filing, data entry and organising schedules
• Providing administrative support for meetings, events and client presentations
• Contributing to the improvement of administrative processes and procedures

What we're looking for

• Proven experience in an administrative or client support role, preferably within a sales environment
• Excellent organisational and time management skills with the ability to prioritise multiple tasks
• Strong communication skills, both written and verbal, with a professional demeanour
• Proficiency in Microsoft Office applications including Word, Excel and Outlook
• Experience with customer relationship management (CRM) systems or similar database management tools
• Ability to work independently and as part of a team in a fast-paced environment
• High level of accuracy and attention to detail
• Professional telephone manner and excellent interpersonal skills
• Flexibility and adaptability to changing business needs

What we offer

• Part-time working arrangement that provides flexibility to balance work and personal commitments
• Supportive and collaborative team environment where your contributions are valued
• Opportunity to develop your administrative and client service skills
• Access to professional development and training opportunities
• Friendly workplace culture focused on teamwork and employee wellbeing
• Competitive remuneration package appropriate to experience and qualifications

About us

Aussie Caloundra is a dynamic and growing organisation committed to delivering exceptional service to our clients. We pride ourselves on maintaining strong customer relationships and fostering a positive workplace culture where team members are supported to succeed. Our values of professionalism, reliability and excellence drive everything we do, and we are dedicated to continuous improvement in all areas of our business. We are based in Caloundra and continue to expand our operations whilst maintaining the quality and personal touch that our clients expect from us.