Administrator

Hydrochem; Adelaide; In loco; AUD 52.000 - 70.000; Tempo pieno

Descrizione del lavoro

HydroChem is seeking a detail-oriented Administrator in Keswick, SA, to provide efficient administrative services, ensuring contractual obligations are met and high service levels are upheld. You will handle calls, emails, invoices, portals, and data management while supporting the operations team and ensuring data integrity.

With 3+ years of relevant experience, you will excel in MS Office, portals and systems, and communicate effectively.

Competenze

• 3+ years experience in a similar admin role.
• Intermediate proficiency with MS Office (Excel, Word & Outlook).
• Experience with databases, portals, and business systems (Salesforce advantageous).
• Excellent written and verbal communication with strong attention to detail.
• Strong time management and ability to work independently.
• A true team player willing to help others.

Mansioni

• Answer and route incoming calls, emails, and inquiries.
• Coordinate and process View & Approve requests across SA and NT.
• Process invoices, claims, and related documentation.
• Maintain customer portals and internal administrative systems.
• Maintain registers, databases and data integrity.
• Review information to ensure contractual obligations are met.
• Prepare customer review reports from multiple systems.
• Distribute Improvement Notices and maintain related records.
• Assist with coupon processing and support operational teams.
• Perform general office duties including stock ordering, mail, filing and coordination.

Conoscenze

Communication skills

Time management

Team player

Attention to detail

Strumenti

Salesforce

MS Office

Descrizione del lavoro

Excellent work environment with great camaraderie

Ability to grow within the role

Competitive pay rates + annual remuneration reviews

About the Role

We are seeking a highly motivated, detail-orientated, and experienced Administrator to join our team at Keswick. The successful candidate will be responsible for providing an efficient and professional administrative service to ensure we are meeting our contractual obligations which in turn contributes to the superior service level we are known for providing within our industry. At HydroChem, we recognise we recognise that providing great service is a team effort. Read further if you're interested in this opportunity to join our team.

Your day can include completing the following range of tasks:

Managing incoming phone calls, emails, and general administrative enquiries

Coordinating and processing View & Approve requests across SA and NT

Processing invoices, claims, and associated documentation

Managing and maintaining customer portals and internal administrative systems

Maintaining registers, databases, and records to ensure data integrity and compliance

Reviewing information across internal systems to ensure customer service commitments and contractual obligations are being fulfilled

Preparing customer review reports by compiling and analysing data from a range of systems

Distributing Improvement Notices and maintaining related records

Assisting with coupon processing and supporting operational teams with administrative requirements

General office administration duties including stock ordering, mail management, filing, and office coordination

About You

3+ years experience required covering a similar range of tasks

Intermediate proficiency with MS Office (Excel, Word & Outlook)

Experience working with databases, portals, and business systems (Salesforce experience is an advantage)

Excellent written and verbal communication skills coupled with a strong attention to detail. Confidence in communicating with others.

Strong time management skills, with the ability to work independently and meet processing deadlines.

True team member with the willingness to help others

Experience dealing with facilities management companies such as Ventia

About Us

Most people have never heard of or are unaware of what "water treatment" is! At HydroChem, we maintain crucial water and cooling installations at facilities many of us visit daily - shopping centres, airports, and universities. The water treatment industry contributes to our environment's health and prevents disease outbreaks.

We are one of Australia's leading water treatment companies, with a proud history spanning over 40 years. From small beginnings, we now have branches in every state and territory across Australia. We provide the highest quality service using both digital and chemistry technology.

We value inclusion and diversity – We welcome and actively encourage applications from people of all ages, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people from our multicultural communities, or people for whom English is a second language, people with disabilities, older Australians and parents returning to the workforce.