Administrative Support Officer — Protect NSW Environment

National Parks & Wildlife Service; Wollongong City Council; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Accrued days off

Fitness Passport

Learning and development opportunities

Job summary

National Parks & Wildlife Service (NPWS) is seeking an Administrative Support Officer (Clerk Grade 3-4) in Wollongong. This temporary full-time role (35 hours per week) runs until 30 April 2027, with possible extension. Salary ranges from $87,199 to $95,482 plus employer superannuation.

The role provides admin and customer service support across records management, diary management, financial admin, meetings, HR admin, reporting, and procurement. Incidents management support may be involved.

Qualifications

• Strong administrative experience, including the use of Microsoft Office and records management systems.
• Excellent customer service skills with professional enquiry handling for internal and external stakeholders.
• Strong organisational skills and ability to manage competing priorities with attention to detail.
• Experience coordinating meetings, preparing documentation, and maintaining records and databases.
• Knowledge of financial and procurement processes, including purchasing, receipting and payment procedures.
• Ability to work collaboratively, maintain confidentiality and adapt to changing priorities.

Responsibilities

• Provide administrative and customer service support for efficient delivery of operations.
• Manage diaries, records, procurement-related activities and documentation.
• Support financial administration, reporting, HR administration and database maintenance.
• Coordinate meetings, handle correspondence and respond to customer enquiries.
• Assist with incident management activities such as fires and search and rescue operations if required.

Skills

Microsoft Office

Records management

Customer service

Organisational skills

Meetings coordination

Documentation

Database maintenance

Financial processes

Procurement processes

Confidentiality

Team collaboration

Tools

Word processing software

Spreadsheets

Records management systems

Job description

National Parks & Wildlife Service (NPWS) is seeking an Administrative Support Officer (Clerk Grade 3-4) in Wollongong. This temporary full-time role (35 hours per week) runs until 30 April 2027, with possible extension. Salary ranges from $87,199 to $95,482 plus employer superannuation.

The role provides admin and customer service support across records management, diary management, financial admin, meetings, HR admin, reporting, and procurement. Incidents management support may be involved.