Administrative Service Officer 4 - Discharge Summary Liaison Officer

Council Jobs; Canberra; On-site; AUD 87,000 - 93,000; Full time

Benefits offered by this job

Competitive pay rates

Salary packaging

Flexible working conditions

Employee Assistance Program

Onsite physiotherapists

Onsite cafes & staff facilities

Job summary

Canberra Health Services is seeking an Administrative Service Officer 4 – Discharge Summary Liaison Officer to support the Decision Support Unit in monitoring and improving inpatient discharge summary completion at Canberra Hospital and North Canberra Hospital.

You will analyse discharge data in the Digital Health Record, validate documentation, and prepare regular reports for clinical units and executives while liaising with Junior Medical Officers and unit directors to drive timely completion

Qualifications

• Experience analysing health data and discharge summaries.
• Strong attention to data accuracy and quality.
• Proficient in Microsoft Excel for reporting.

Responsibilities

• Analyse discharge summary data in the Digital Health Record.
• Review clinical documentation for data accuracy.
• Identify outstanding discharge summaries and monitor completion rates.
• Prepare regular reports for clinical units and executives.
• Liaise with Junior Medical Officers, Clinical Unit Directors and other stakeholders to support timely discharge summaries.

Skills

Data analysis

Stakeholder liaison

Attention to detail

Tools

Microsoft Excel

Job description

Administrative Service Officer 4 - Discharge Summary Liaison Officer

Classification: Administrative Services Officer Class 4
Salary: $86,750 - $93,416 plus superannuation
Position No: 35635 - 02S7O
Directorate: Canberra Health Services
Advertised (Gazettal date): 12 October 2026
Contact Officer: Morgan Evans on************@act.gov.auor(02) 5124 3***

What can we offer you:

• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Access to Employee Assistance Program.
• Access to onsite Physiotherapists.
• Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

The Decision Support Unit (DSU) within Canberra Health Services plays a key role in supporting strategic and operational decision-making through the provision of high-quality data, information and decision support services. Health Information Services (HIS) supports a broad range of clinical services across Canberra Hospital, North Canberra Hospital and community health settings, ensuring health information is accurate, accessible and appropriately managed.

This position plays an important role in monitoring and improving inpatient discharge summary completion across Canberra Hospital and North Canberra Hospital. Key responsibilities include analysing discharge summary data within the Digital Health Record, reviewing clinical documentation to validate data accuracy, identifying outstanding discharge summaries and monitoring completion rates.

The position will use Microsoft Excel to extract and analyse data, identify trends and discrepancies, and prepare regular reports for clinical units, divisions and executives. The role will also liaise with Junior Medical Officers, Clinical Unit Directors and other stakeholders to support the timely completion of discharge summaries and contribute to continuous improvement within Health Information Services.

We are a diverse, collaborative, supportive, and high-performing team that values integrity, respect, and continuous learning. We work together to solve challenges, celebrate achievements, and create a positive workplace where everyone can thrive.

Please note prior to commencement successful candidates will be required to:

• Undergo a pre-employment National Police Check.

Note: This is a temporary position available for a period of 12 months with the possibility of extension and/or permanency.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community-based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Closes: 22 October 2026

Career interest categories:

Administration and Governance
Healthcare, Medical and Allied Services