Administration Officer

Health; Adelaide; Hybrid; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Free public transport for SA Health SA

Employee Assistance Program

Relocation financial support may beneg

Job summary

Women’s and Children’s Health Network in Adelaide CBD is seeking an Administrative Services Officer L2 to provide confidential secretarial, reception, and administrative support to Paediatric Outpatient Services. The role focuses on coordinating appointments, updating patient demographics, and processing billing orders.

You will maintain confidential unit records, support data integrity, and contribute to a safe, efficient work environment while engaging in ongoing training and professional

Qualifications

• Proven administrative experience with confidential information.
• Competency in Word, Excel, PowerPoint, email and Teams.
• Ability to coordinate appointments and manage demographics.

Responsibilities

• Provide confidential secretarial and reception services for Paediatric Outpatient Services.
• Coordinate patient appointments and update demographics.
• Process billing orders and data integrity reports.
• Maintain accurate filing of patient records and reports.
• Support safe, efficient department operations and staff development.

Skills

Administrative skills

Interpersonal communication

Customer service

Organisation & prioritisation

Confidentiality & ethics

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Outlook / Email

Job description

Job no: 945386
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management

• Women’s and Children’s Health Network, Corporate Admin Services, North Adelaide 5006
• Salary – ASO2 - Administrative Services Officer L2, $66,442 to $69,504 + 12% Superannuation and Salary Sacrifice Benefits
• Full Time – Permanent Ongoing

About WCHN
Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility.

About the role

The Administration Officer is accountable to the Administrative Manager, Corporate Administrative Services, for the provision of a confidential secretarial, reception, and administrative service to Paediatric Outpatient Services. Tasks include coordinating and managing patient appointments, updating and collecting patient demographics, checking in/out clinic appointments, processing billing orders, processing data integrity reports, and making corrections.

Key duties of the role

• Provide a comprehensive, confidential medical administrative service to Paediatric Outpatient Services
• Ensuring the maintenance of confidential patient Unit Records by accurate filing of reports, results, and tracking to the appropriate departments.
• Continuous Staff Development, including ongoing education & training
• Record Management and support and actively participate in a safe work environment within the department
• Assist in the general efficient and effective running of Paediatric Outpatient Services

Skills and Experience

• Demonstrated competency in Microsoft Word, Excel, PowerPoint, email and Teams
• Demonstrated administrative experience in an administrative-type role
• Effective interpersonal, communication and customer service skills
• Demonstrated organisational, problem-solving and prioritisation skills, with ability to work under pressure
• Understanding of patient rights, confidentiality, OHSW, Equal Opportunity, Code of Ethics and diversity

Enquiries can be directed to

Dylan Edson

Manager - Administrative Services

81619868

[e-mail]

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Friday 30 October 2026 11:55PM