Administrative Officer - Reception

Catholic Education Diocese of Wollongong Careers; Wollongong City Council; On-site; AUD 65,000 - 70,000; Full time

Benefits offered by this job

Laptop provided

Ex-gratia leave during Christmas

Fitness Passport eligibility

Job summary

The Catholic Education Diocese of Wolll ong is seeking an Administrative Officer - Reception to join the team in Wollongong. You will be the front face of the organisation, handling reception duties, phones, mail, and room bookings while delivering high-quality customer service.

You will work across CEO locations, supporting events and inventory, with a focus on confidentiality and teamwork. Experience in a school/parish environment and a Certificate III in Business/Administration are preferred.

Qualifications

• Minimum Certificate III in Business/Administration and/or three years of administrative experience.
• Excellent attention to detail with a strong customer service focus.
• Proficiency with Google Workspace and MS Office applications.
• Ability to work independently and as part of a team with confidentiality.
• Strong organisational skills and ability to meet deadlines.
• Knowledge of school/parish environment and Catholic ethos is desirable.

Responsibilities

• Provide front-of-house reception and administrative support.
• Answer main phone line, assist with parking and mail processing.
• Oversee room calendar bookings and inventory management.
• Support event setup, catering and room bookings as required.
• Collaborate with staff across CEO Service Areas and external suppliers.

Skills

Customer service

Attention to detail

Written and verbal communication

Team player

Discretion

Education

Certificate III in Business/Administration

Tools

Google Workspace

MS Office

Job description

THE OPPORTUNITY

The Interim Executive Director of Schools invites applications from suitably qualified and experienced personnel for this permanent full-time position (35 hours per week) of Administrative Officer - Reception.

Reporting to the Operations and Administrative Services Manager - Wollongong, this position exists to support the front counter administrative requirements of Reception Services within the Diocese of Wollongong across its various locations, including at the Catholic Education Office (CEO) and the Office of the Bishop located in Wollongong. Applicants will be supportive of the ethos and mission of the Catholic Diocese of Wollongong and understand the key purpose of this position as a focused customer service role.

YOUR IMPACT

As the face of the front counter, you will be responsible for:

• Administrative support and front-of-house reception duties as required
• Answering the main phone line, assisting with front office parking, preparing and submitting weekly stationery orders, overseeing daily office mail processing, and assisting with room calendar bookings and management
• Stock management and inventory control
• Providing event support including room bookings, catering support, and event setup and pack down where required
• Supporting the effective and efficient operation of the central office whilst working collaboratively with staff across CEO Service Areas, schools, Diocesan Pastoral Works, and external suppliers in the delivery of event services

SELECTION CRITERIA

• Minimum Certificate III in Business/Administration and/or a minimum of three years of experience in an office or administrative environment
• Excellent attention to detail with a strong focus on customer service and building relationships
• Proficiency and experience in Google Workspace and the MS Office suite of applications
• Ability to work independently as well as a collaborative, cooperative approach to working in a team
• Excellent organisational skills with the ability to meet deadline
• Discretion and a high level of confidentiality
• Excellent written and oral communication skills
• Demonstrated positive approach and attitude
• Knowledge of a school/Parish environment, as well as a Catholic lens and understanding of the Catholic faith is desirable

WHY WORK WITH CEDOW?

At CEDoW, we believe in supporting those who support our students. This role offers:

• A generous salary of $64,609 - $70,338 plus superannuation (salary depending on experience and qualifications)
• Laptop provided and to be used in line with CEDoW policy and procedure
• An environment that encourages innovation and collaboration through education
• Additional ex-gratia leave during the Christmas period
• Employees are eligible for Fitness Passport, giving you and your family discounted access to a wide network of fitness facilities.

WORKING WITH CHILDREN CLEARANCE

This role is classified as child related work and therefore a Working With Children Check (WWCC) is required prior to your employment with CEDoW.

Applications Close: 15 November 2026 at 11:55pm