Administrative Officer (Lvl 2) - Oncology Clinic - Perm FT

South Western Sydney Local Health District; Liverpool; On-site; AUD 69,000 - 72,000; Full time

Benefits offered by this job

12% superannuation

Salary packaging

Annual leave loading

Hybrid work options

Staff wellbeing support

Job summary

South Western Sydney Local Health District’s Liverpool Hospital Cancer Therapy Centre is seeking an adaptable Administration Officer. You will provide reception and administrative support, communicating with patients and clinical staff with empathy and accuracy in a busy cancer services environment.

The role offers permanency, full-time hours (38 per week), and a competitive salary of $69,272.27–$71,570.21 AUD per annum plus 12% superannuation and salary packaging options, with opportunities for

Qualifications

• Experience providing reception and administrative support in healthcare settings.
• Excellent customer service with clear communication with patients and staff.
• Proficient computer skills; knowledge of MS Office and medical scheduling systems; maintain confidentiality.

Responsibilities

• Provide reception and administrative support to Cancer Services.
• Interact with patients and clinical staff with professionalism and empathy.
• Maintain accuracy and confidentiality of medical information.

Skills

Reception experience

Administrative support

Communication skills

Microsoft Office

Confidentiality

Tools

Medical scheduling systems

Patient management systems

Job description

Employment Type: Permanent Full Time, 38 hours per week Remuneration: $69272.27 - $71570.21 per annum + 12% Superannuation + Salary Packaging Location: Liverpool Hospital Applications close: 08/11/2026 Contact: Maree Cain - Operations Manager Cancer Services Liverpool Hospital on [e-mail] | [phone]

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Previous applicants need not apply. Achieve Something Great. Liverpool Hospital Cancer Therapy Centre (LCTC) has a highly skilled and strategic team who work closely in a challenging yet highly rewarding environment. This unit forms one of the most important parts of Liverpool Hospital and involves working in a non inpatient area. The multidisciplinary team in the Cancer Therapy Centre consists of arrange of medical, nursing, IT and allied health clinicians and the extended administration team who all work together to support each other managing the often-complex caseload. The LCTC is highly supportive of its employees and career progression is embedded in the team culture. The team focuses on training employees in a variety of administrative areas to grow and develop knowledge and skills. The management team is always available and encourages upskilling and learning within the team. The administrative team work in a frontline and back-office capacity and will have regular interactions with patients/carers and clinicians alike. Working in the Liverpool Cancer Therapy Centre is an opportunity to make a true difference to the lives of cancer patients and is best suited to dedicated and empathetic individuals.

About The Opportunity

The Liverpool Hospital Cancer Therapy Centre is seeking an adaptable, compassionate, and understanding Administration Officer to join their dedicated team. Working in Cancer Services, you will be a skilled administrative officer who has impeccable accuracy and attention to detail. You will have extensive interaction with patients and will be a sociable and empathetic person who can easily adapt to a range of patient needs. Communication skills are at the forefront of this role, and you will be working with a diverse range of patients who are receiving cancer treatments. This can be a demanding and challenging environment, and you will be a balanced and perceptive person who can understand the nature of the population with whom you are working. Your administration skills will be highly refined, and you will be looking to learn and grow in this area. The role offers a range of progression and development opportunities, and Management are highly encouraging of mentoring and upskilling the administration team.

Are You the Right Fit?

We're looking for someone who thrives in an environment where curiosity, initiative, and collaboration drive everything we do.

• Are flexible with start and finish times
• Have attention to detail
• Are a team player and adaptable to changes with short notice
• Are capable of working in a busy frontline clinic

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

• Describe your experience in providing reception and administrative support within a healthcare setting. What systems or processes did you use to manage patient interactions and office tasks efficiently?
• Give an example of a time you delivered excellent customer service while communicating with patients or clinical staff. How did you ensure professionalism and clarity in both verbal and written communication?
• Explain how your computer skills, including Microsoft Office and any medical scheduling systems, have supported your ability to work independently and as part of a team. How do you ensure confidentiality and accuracy when handling sensitive medical information?

If you’d like more details, we’re here to help.

Diversity, Culture & Inclusion

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [e-mail] We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

Aboriginal Workforce

For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact [e-mail]. Support is also available through the Stepping Up website.

Financial Perks

• 12% superannuation
• Salary packaging and novated leasing via Smart Salary
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees
• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave
• Grow Your Career Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
• Health & Wellbeing Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Vaccination Requirements

All staff must meet NSW Health’s vaccination and screening requirements before starting.

Child Safe Employment

South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Temporary Positions

For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.