Clinical Information Officer (Administration Officer Lvl 2) - Records Processing & Scanning - Perm FT- Weekday Evening Shift

South Western Sydney Local Health District; Liverpool; On-site; AUD 69,000 - 72,000; Full time

Benefits offered by this job

12% superannuation

Salary packaging

17.5% leave loading

Leave loading + one extra day off

Job summary

South Western Sydney Local Health District is seeking a Clinical Information Officer (Admin Officer Level 2) to support medical records services at Liverpool Hospital. You will handle scanning, processing and maintaining patient records across paper, hybrid and electronic systems, ensuring data integrity and confidentiality to support safe, high-quality patient care.

The role requires strong organisational and problem-solving skills, with the ability to work in a fast-paced healthcare

Qualifications

• Demonstrated attention to detail and ability to follow established processes.
• Demonstrated ability to organise and prioritise workload and meet deadlines.
• Demonstrated strong interpersonal, communication and customer service skills.
• Knowledge of PAS/eMR systems desirable.

Responsibilities

• Scan, process and maintain patient records across paper, hybrid and electronic systems.
• Ensure data integrity, confidentiality and accessibility for clinicians.
• Work independently and in a team to support medical records services.

Skills

Attention to detail

Data integrity

Organisational skills

Problem solving

Confidentiality

Tools

PAS

eMR

Job description

Requisition ID: REQ703834

Employment Type: Permanent Full Time, 38 hours per week

Remuneration: $69272.27- $71570.21 per annum + 12% Superannuation + Salary Packaging

Location: Liverpool Hospital

Applications close: 15/11/2026

Contact: Barbara Leiva - Record Control and Processing Manager on [e-mail]| [phone]

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Are you passionate about accuracy, organisation, and making a meaningful impact in healthcare? As a Clinical Information Officer (Admin Officer Level 2) – Records Processing & Scanning, you will play a key role in supporting medical records services across paper, hybrid, and electronic systems. In this fast-paced position, you will be responsible for scanning, processing, and maintaining patient records while ensuring high standards of data integrity, confidentiality, and accessibility. Your work will directly support clinicians and contribute to safe, high-quality patient care. The role requires strong organisational, problem-solving, and communication skills, with the ability to manage competing demands and maintain accuracy across multiple systems. Experience with PAS and eMR systems is highly desirable. You will bring a customer-focused approach, work effectively both independently and in a team, and maintain strict confidentiality when handling sensitive information. Join a team that values precision, integrity, and continuous improvement in a critical healthcare setting.

Are You the Right Fit?

Professional Qualities & Attributes For The Right Candidate

• Exceptional attention to detail with a strong focus on accuracy and data integrity. Active listening skills with the ability to understand and respond to customer needs effectively.
• Highly organised, with the ability to prioritise tasks and manage competing deadlines. Reliable and flexible, with a willingness to work across a rotating roster.
• Adaptable and resilient in a fast-paced, continuously changing 24/7 healthcare environment. Strong work ethic with a proactive and solutions-focused mindset.
• Strong work ethic with a proactive and solutions-focused mindset. Demonstrated commitment to maintaining patient confidentiality and privacy.
• A collaborative team player who can also work independently with minimal supervision. Customer-focused approach with a professional and approachable manner.

Selection Criteria

• Demonstrated attention to detail and ability to follow established processes, including the ability to identify errors, address data integrity issues and problem solve effectively
• Demonstrated ability to organise and prioritise workload, meet deadlines and adapt to changing priorities in a fast-paced work environment.
• Demonstrated high-level interpersonal, communication and customer service skills, including the ability to work effectively both independently and as part of a team.
• Demonstrated high level computer skills. Knowledge of Hospital Patient Administration Systems (PAS) /Electronic Medical Records (eMR) is desirable.
• Demonstrated understanding of information privacy and confidentiality requirements.

If you’d like more details, we’re here to help.

• Position Information
  • Applicants will be assessed against the criteria in the Position Description.
• Diversity, Culture & Inclusion
  • We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [e-mail]
  • We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
• Aboriginal Workforce
  • For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact [e-mail]. Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

• Financial Perks
  • 12% superannuation
  • Salary packaging and novated leasing via Smart Salary
  • Annual leave with 17.5% leave loading (for full-time and part-time staff)
  • One extra day off each month for full-time employees
• Work-Life Balance
  • Flexible work options, including hybrid and varied hours (depending on the role)
  • Paid maternity and parental leave
  • Generous leave options like long service and carers leave
• Grow Your Career
  • Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
• Health & Wellbeing
  • Discounted gym membership through Fitness Passport
  • Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
  • Wellbeing programs that promote mental health, resilience, and balance

Additional Information

• Vaccination Requirements
  • All staff must meet NSW Health’s vaccination and screening requirements before starting.
• Child Safe Employment
  • South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
• Temporary Positions
  • For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.