Administration Officer (Lvl 3) - Renal Day Unit/Satellite Dialysis - Perm FT

South Western Sydney Local Health District; Liverpool; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

12% superannuation

Salary packaging

Annual leave with 17.5% leave loading

One extra day off each month

Job summary

South Western Sydney Local Health District is seeking a capable administrative professional to join Liverpool Hospital’s Renal Department. You will be the welcoming face for patients, manage clerical tasks, coordinate transplant clinics where applicable, and support billing and confidential medical records with care.

Our team values privacy, accuracy, and strong communication. The role offers a permanent full‑time schedule, 38 hours weekly, and opportunities to grow within NSW Health’s large

Qualifications

• Experience in reception or clerical work in health or community settings.
• Strong customer service skills with respect for privacy and confidentiality.
• Clear and professional communicator with patients and staff.
• Able to prioritise tasks and manage time well.
• Work well independently and within a team. Confident using Microsoft Office.
• Experience with eMR/PAS or are willing to learn.

Responsibilities

• Be the welcoming face of our Renal Department, coordinating clinics, billing, and confidential medical records.
• Deliver exceptional service and support to patients, visitors, and clinicians.

Skills

Reception experience

Customer service

Professional communication

Time management

Team player

Privacy & confidentiality

Microsoft Office

Tools

Microsoft Office Suite

eMR/PAS systems

Job description

Requisition ID: REQ701442

Employment Type: Permanent Full Time, 38 hours per week

Remuneration: $73915.12 - $76218.80 per annum + 12% Superannuation + Salary Packaging

Location: Liverpool Hospital

Applications close: 08/11/2026

Contact: Maja Petkovic - Renal Service Manager on [e-mail]

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

Be the welcoming face of our Renal Department, where every patient, visitor, and clinician relies on your professionalism and care. From coordinating life changing transplant clinics to ensuring smooth billing and managing confidential medical records, you’ll be at the centre of delivering exceptional service and support.

This is your chance to thrive in a fast paced environment, mastering time management, communication, and people skills while driving process improvements. You’ll uphold NSW Health’s values, support workplace safety, and help new staff find their footing—all while making a real difference in patient care. If you’re detail driven, adaptable, and passionate, this is the opportunity to turn your skills into impact.

Are You the Right Fit?

Role

We're looking for someone who thrives in an environment where curiosity, initiative, and collaboration drive everything we do. You'll thrive in this role if you:

• Have experience in reception or clerical work in health or community settings.
• Have strong customer service skills with respect for privacy and confidentiality.
• Are a clear and professional communicator with patients and staff.
• Are able to prioritise tasks and manage time well.
• Work well independently and within a team. Are confident using Microsoft Office.
• Have experience with eMR/PAS or are willing to learn.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

• How do you prioritize and manage multiple administrative tasks while ensuring accuracy and timeliness in a fast-paced healthcare environment? Can you provide an example of a situation where your organizational skills were instrumental in handling diverse administrative responsibilities effectively?
• Could you describe your proficiency in utilising computer systems and processes accurately, while maintaining quality service outcomes both independently and within a team?

If you’d like more details, we’re here to help.

• Position Information
• Applicants will be assessed against the criteria in the Position Description.
• Diversity, Culture & Inclusion
• We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact [e-mail]
• We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
• Aboriginal Workforce
• For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact [e-mail]. Support is also available through the Stepping Up website.

More Than Just a Job – Why Work With Us?

• Financial Perks
• 12% superannuation
• Salary packaging and novated leasing via Smart Salary
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees
• Work-Life Balance
• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave
• Grow Your Career
• Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
• Health & Wellbeing
• Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Additional Information

• Vaccination Requirements
• All staff must meet NSW Health’s vaccination and screening requirements before starting.
• Child Safe Employment
• South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
• Temporary Positions
• For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.