Administrative Officer

Queensland Corrective Services; Somerset Regional; On-site; AUD 60,000 - 70,000; Full time

Job summary

Queensland Corrective Services – Borallon QLD is seeking an Administrative Officer to deliver efficient administrative support for the centre and assist in day-to-day operations. You will be part of a broader administration team handling confidential documents and providing reception support.

The role covers word processing, data entry, minutes taking, reports and correspondence preparation, mail management, procurement of office supplies and HR paperwork processing.

Qualifications

• Proven experience providing administrative and clerical support in an office environment.
• Proficient with MS Office (Word, Excel, Outlook) and data entry accuracy.
• Strong organizational skills and ability to manage confidential information.
• Experience managing reception tasks, phone screening and visitor directing.
• Awareness of payroll, timesheets, leave forms and HR documentation processes.

Responsibilities

• Provide administrative support for the centre, including word processing, data entry, spreadsheets, filing and minutes.
• Prepare memorandums, reports and correspondence for staff and management.
• Support staff with office equipment and IT issues (photocopiers, printers, computers).
• Greet visitors, answer general enquiries, screen calls and direct inquiries appropriately.
• Manage mail, mail registers and central filing with confidentiality in mind.
• Procure office supplies and basic resources to ensure centre operations run smoothly.
• Process HR paperwork, timesheets and payroll documentation records.
• Assist with opening and closing procedures and basic banking tasks.
• Maintain secure filing systems and controlled access to sensitive documents.
• Ensure data for IOMs is accurate and up to date and assist with archiving per policy.

Skills

Administrative support

Data entry

Record keeping

Reception handling

Confidentiality

Job description

Queensland Corrective Services – Borallon QLD

Southern Region Command, Custodial Operations Division is responsible for the delivery of custodial services across Queensland. People in custody are supervised in either high or low security correctional centres. High security centres provide for the management of adult prisoners held in secure custody correctional centres across Queensland.

In this role you will deliver efficient and effective administrative and clerical support for the centre and support the centre's day-to-day operations. This position is required to work as part of an overall administration support team for the centre.

The primary accountabilities of the Administrative Officer include:

• Provide administrative functions and confidential administrative support for the centre including, word processing, data entry, spreadsheets, photocopying, filing activities and taking minutes at various meetings
• Provide support to other staff on administrative issues and assist with the preparation of memorandums, reports and correspondence
• Provide support and assistance in the use and maintenance of office communication and technology including photocopiers, printers and computers
• Answer general enquiries at reception and direct visitors as required, screen telephone calls and redirect enquiries to appropriate areas of the office and Agency
• Manage mail and mail register
• Undertake procurement activities to ensure centre resources are adequate including stationery and miscellaneous office supplies
• Process human resources paperwork including the processing and record keeping of timesheets, leave forms and payroll documentation
• Perform opening and closing procedure
• Conduct banking as required
• Maintain filing and recording system ensuring the confidentiality of all documentation handled
• Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies
• Ensure records and data for the Integrated Offender Management system (IOMs) are accurate and current
• Undertake archiving of files and records in accordance with legislative requirements

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.