Administrative Officer

The Royal Women's Hospital; Australia; Remote; AUD 61,000 - 67,000; Part time

Benefits offered by this job

Salary packaging up to AU$11,660

Wellness program

Public transport at doorstep

Onsite facilities

Breastfeeding rooms

Mentoring and career development

Job summary

The Royal Women's Hospital in Parkville, Melbourne, is seeking an Admin Officer to support the Childbirth Education and Pregnancy Clinics, delivering friendly customer service and precise data entry.

You will manage bookings, use IPM and EPIC for real-time patient movement, assist reception duties, and handle general admin, scanning, and supplies, contributing to efficient clinic operations and patient flow.

Qualifications

• Demonstrated experience in healthcare administration, with attention to detail.
• Strong organisational skills and ability to prioritise competing demands.
• Experience working in multidisciplinary teams.

Responsibilities

• Booking, scheduling and registration for childbirth education and pregnancy clinics.
• Facilitating real-time patient movement using IPM and EPIC with accurate records.
• Reception duties and general administration including scanning and filing.
• Ordering and restocking supplies.

Skills

Healthcare administration

Organisational skills

Multidisciplinary teamwork

Customer service

Tools

IPM

EPIC

Job description

Are you an existing employee of the Women's? If so, please log into SuccessFactors from the intranet and select Home > Careers to apply and view all available roles, including internal-only roles.

• Parkville location with mutlitple public transport options available
• $60,780 to $67,194 (pro-rata for part time) + salary packaging + super + 5 weeks annual leave

The Royal Women’s Hospital is one of Australia’soldest and most distinguishedtertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the team

The Women’s is a centre of excellence for clinical care,researchand education with more than 7,000 births per year. The Obstetric Medicine Department provides the medical services of the Women’s Hospital. Our major area of focus is the medical care of women before, during and after pregnancy.

We work as part of a multi-disciplinary team and liaise with midwives, other medical specialists, allied healthpractitionersand primary care. We provide care to women from a certain geographical area and to higher risk women outside the local area.

About the role

The Admin Officer support – Childbirth Education and Pregnancy clinic will be responsible for the provision of customer service and administration services within Childbirth Education and Pregnancy Clinics. Providing friendly and welcoming customer service to women and their families, delivering high quality data entry, word processing and general administration and ensureefficient and effective service operations by performing all the responsibilities related to:

• Booking, scheduling and registration of women for Childbirth education and Pregnancy clinics
• Facilitating real time patient movement through the use of IPM and EPIC, ensuing that accurate information and records are maintained
• Assisting in all aspects of reception duties
• General administration including scanning, photocopying, filing and word processing
• Ordering and restocking supplies as required

About you

You are highly organised and proactive person that is committed to providing essential administrative support to ensure the smooth and efficient delivery of services to women, families and the multidisciplinary team.You demonstrate strong organisational and communication skills, enabling you to effectively coordinate administrative processes and contribute to the day-to-day operation of service within Childbirth Education and Pregnancy Clinics.

coordinate research activities, collect accurate data, and collaborate with multidisciplinary teams to improve outcomes for women and their families.

You’llbring with you:

• Demonstrated experience in healthcare administration, with a strong attention to detail.
• Well-developed organisational skills, with the ability to effectively plan, prioritise competing demands and manage time to meet deadlines.
• Demonstrated ability to work within a multidisciplinary team, exercisinga high levelof professional responsibility,accountabilityand integrity.

At the Women’s you will enjoy a culture that is collaborative,supportiveand passionate about learning. We havea strong senseofpurpose, andengage in meaningful work every day. We offer our people a range of rewarding benefits, including:

• Up to$11,660 in salary packaging benefits, for living expenses,mealsand holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end oftripfacilities for cyclists
• Onsitepost office, eateries,retailstoresandlibrary services
• Breastfeeding and pumping rooms, and a range of daycare centres nearby
• Mentoring,learningand career development opportunities

Inclusion and belonging

TheWomen’scelebrates,valuesand supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters.We are proudly Breastfeeding Association accreditedand, as achild safe organisation,have a strongcommitmentto child safety and wellbeing.

All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC)and a valid Working with Children Check. Clinical staffare required tobe vaccinated against, ordemonstrateimmunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process,or if you require an accessible copy of theposition description,you aremostwelcome to reach out to the contact person listed.

For more information, please view the Position Description for this role. (For a confidential discussion, please contact Stacey Gilbert on [e-mail].

Application closing date: 24th of September 2026