Administrative Assistant - Michael Rice Centre for Haematology and Oncology

Health; Adelaide; Hybrid; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefits

Fitness Passport

Free public transport

Employee Assistance Program

Relocation support may be negotiated

Job summary

The Administrative Assistant provides confidential and professional administrative support to the Michael Rice Centre for Haematology and Oncology within the Women’s and Children’s Health Network in Adelaide CBD. The role manages enquiries, reception, paging systems and ensures prompt referral of patient welfare matters.

This full-time, ongoing position offers a dynamic workflow, teamwork, and the opportunity to support patients, relatives and staff with discretion and empathy in a busy clinical

Qualifications

• Provide confidential, professional administrative support and front-line reception.
• Maintain patient confidentiality and handle sensitive information appropriately.
• Manage enquiries with tact and maintain calm under high workload.
• Communicate effectively with patients, relatives, staff and external agencies.
• Use judgement to respond to difficult situations with empathy and diplomacy.

Responsibilities

• Provide a front-line reception service to the department.
• Empathetic and prompt management of enquiries, both face to face and over the telephone.
• Coordinate ingoing and outgoing phone calls.
• Process billings for all appointments using department system.
• Provide appropriate support to patients, relatives and visitors.

Skills

Front-line reception

Confidential information handling

Independent with team work

Effective communication

Judgement with tact

Job description

Administrative Assistant - Michael Rice Centre for Haematology and Oncology

Job no: 946164
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management

• Women’s and Children’s Health Network, Paediatric Medicine, North Adelaide 5006
• Salary – ASO2, $66,442.00 - $69,504.00 + 12% Superannuation and Salary Sacrifice Benefits
• Full Time, Ongoing/Permanent

About WCHN

Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility.

About the role

The Administrative Assistant provides confidential and professional administrative support to the Michael Rice Centre for Haematology and Oncology. The position manages enquiries, telephone and paging systems, provides a front-line reception to the department, and ensures prompt referral of patient welfare matters.

Key duties of the role

• Provide a front-line reception service to the department
• Empathetic and prompt management of enquiries, both face to face and over the telephone
• Coordinate ingoing and outgoing phone calls.
• Process billings for all appointments using department system.
• Providing appropriate support to patients, relatives and visitors.

Skills and Experience

• Working independently and within a team environment with the ability to confidently contribute to the team goals and outcomes.
• Maintaining sensitive and confidential information and understanding the principles of confidentiality.
• Ability to work under limited direction with competing priorities in an adverse, high workflow environment.
• Ability to effectively communicate with consumers, staff, external agencies and members of the public.
• Utilise judgement to respond to difficult situations with tact, diplomacy and empathy.

Enquiries can be directed to

Marija Joksimovic

Administrative Manager, Outpatients

[e-mail]

8161 8012

To learn more about this role — including key selection criteria, special conditions and minimum requirements — please refer to the attached role description and the document checklists below:

• ASO2 - Admin Assistant - Haematology Oncology Department - Role Description - 946164.pdf
• Immunisation Requirements Checklist
• Applicant Documents Checklist

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Thursday 1 October 2026 at 11:55pm