Administration Officer

SA Health; City of Mount Gambier; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Salary packaging

Fitness Passport

Public transport pass

Employee Assistance Program

Relocation assistance

Job summary

The Administration Officer role at Women’s and Children’s Health Network (WCHN) Mount Gambier is part of CaFHS, handling customer service and a range of administrative tasks in a busy health setting.

You will manage enquiries, bookings, records and electronic databases, contributing to service quality and risk management in a casual 12-month contract.

Qualifications

• Sound interpersonal and communication skills with diverse groups.
• Experience in frontline customer service within a Health Service.
• Ability to quickly learn administration tasks.
• Ability to prioritise competing demands and work independently.
• Experience maintaining electronic databases.

Responsibilities

• Provide quality customer information and enquiry service to internal and external clients.
• Deliver comprehensive administration support to ensure efficient services.
• Coordinate customer bookings, records management, and maintenance of electronic databases.
• Participate in quality and risk management activities to improve service.

Skills

Interpersonal skills

Customer service

Frontline experience

Administration tasks

Independent work

Job description

• Women’s and Children’s Health Network, Child and Family Health Services (CaFHS), Mount Gambier 5290
• Salary - ASO2 - Administrative Services Officer L2, $66,442 to $69,504+ 12% Superannuation and Salary Sacrifice Benefits
• Casual Contract - 12 Months

About WCHN

Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence - with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Administration Officer is part of a multi-disciplinary team that provides a wide range of quality services and responsible for delivering customer service in a professional, flexible and timely manner to achieve high quality customer focused outcomes.

Key duties of the role

• Ensure the provision of a quality customer information and enquiry service to both internal and external clients
• Contribute to the efficient and effective operation of services by providing a comprehensive administration support service
• Provide efficient and coordinated customer booking, records management, and maintenance of accurate electronic databases.
• Actively participate in quality and risk management activities that contribute to ongoing improvement of service.

Skills and Experience

• Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations
• Working in a demanding frontline customer service position within a Health Service
• Ability to quickly learn administration tasks and adapt to different working environments
• Working independently with minimal supervision and within scope of practice Using initiative and the ability to prioritise competing demands

Enquiries can be directed to

Henry Bell

Administration Manager

83031648

[e-mail]

To learn more about this role - including key selection criteria, special conditions and minimum requirements - please refer to the attached role description and the document checklists below:

• ASO2 - CaFHS Administration Officer - Role Description - 947466.pdf
• Immunisation Requirements Checklist
• Applicant Documents Checklist

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Thursday 24 September 2026 11:55PM