Administrative Assistant

Returned and Services League of Australia; Canberra; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

Competitive salary: AUD 75,000–80,000

Full-time permanent position

Job summary

Returned and Services League of Australia is seeking an Administrative Assistant to support the National Office in Campbell, ACT. This full-time role ensures efficient daily operations, aiding the National President and CEO and contributing to veteran services across Australia.

The successful candidate will manage calendars, prepare documents, and coordinate travel and meetings, while maintaining confidentiality and providing quality receptionist support as needed.

Qualifications

• Proven experience in an administrative role.
• Experience managing calendars for senior staff, including travel arrangements.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Discretion and handling sensitive information with confidentiality.
• Strong attention to detail across tasks.
• Professional and courteous customer/stakeholder interactions.
• Ability to work independently and in a team.

Responsibilities

• Manage calendars for the National President and CEO.
• Provide administrative support to the National President and National CEO.
• Coordinate travel arrangements and invitations for the President/CEO.
• Organise office schedules, meetings and filing systems.
• Prepare documents, reports and presentations.
• Provide reception support and assist with events and boards.

Skills

Calendar management

Administrative experience

Communication skills

Discretion & confidentiality

Attention to detail

Teamwork

Independent work

Problem solving

Tools

Microsoft Office

Job description

About the role

The RSL Australia National Office is seeking a reliable and capable Administrative Assistant to support the day-to-day operations of the team in Campbell, ACT. This is a full-time, permanent position that plays an important part in ensuring the office runs effectively and that our people are well supported in delivering services to Australia's veteran community.

What you'll be doing

Your key responsibilities will include:

• Manage calendars for the National President and CEO
• Provide administrative assistance to the National President and National CEO
• Receipt and manage invitations received for the National President and National CEO
• Coordinate and manage travel arrangements as directed
• Organise office schedules, appointments and meetings
• Provide simple secretariate support to the DNSC and other committees as required
• Draft correspondence, emails and telephone enquiries in a professional manner
• Maintain accurate registers, records, databases and filing systems
• Prepare documents, reports and presentations
• Order and manage office supplies and equipment
• Manage Board Room bookings and associated tasks
• Coordinate office events and activities
• Provide reception support as required
• Support the organisation's commitment to service delivery through efficient administrative processes

What we're looking for

TThe successful candidate will bring:

• Proven experience in an administrative role, ideally within a service-focused organisation
• Experience managing calendars for senior staff, including meeting coordination and travel arrangements
• Strong organisational and time management skills, with the ability to manage competing priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office applications including Word, Excel, Outlook and PowerPoint
• Demonstrated ability to handle sensitive information with discretion and confidentiality
• Strong attention to detail and accuracy across all administrative tasks
• A professional and courteous approach to customer and stakeholder interactions
• The ability to work both independently and collaboratively as part of a team
• Problem-solving skills and adaptability in a dynamic environment
• A commitment to the RSL's mission of serving Australia's veteran community

What we offer

• A meaningful role contributing to a trusted organisation with over a century of service to Australia's veterans and their families
• A supportive and inclusive workplace culture grounded in the values of mateship, loyalty and community service
• A competitive salary of $75,000 – $80,000 per year
• A full-time permanent position offering stability and security

About us

The Returned and Services League of Australia is a not-for-profit organisation dedicated to supporting Australia's ex-service members and their families. For over a century, we have provided vital services, advocacy and support to veterans and their dependants. Our work spans welfare support, advocacy, community engagement and commemorative services. We foster an inclusive and respectful workplace where every team member can make a meaningful contribution to our mission.