Administration Trainee – Aboriginal Identified Position

Maliga Ngura Services Limited; Central Coast; On-site; AUD 40,000 - 50,000; Full time

Job summary

Maliga Ngura Services Limited is offering an Administration Trainee position identified for Aboriginal people on the Darkinjung Country in NSW. The role is the first point of contact, supports daily administration, and includes completing a Certificate III in Business while learning on the job.

You will handle calls, greet visitors, manage mail, keep calendars, prepare simple documents and assist with basic finance tasks under supervision. Training and mentoring are provided.

Qualifications

• Aboriginal and/or Torres Strait Islander.
• Willing to enrol in and complete a Certificate III in Business.
• Clear spoken communication and a friendly, respectful manner on the phone and in person.
• Basic computer skills, including email and word processing, or a willingness to learn them.
• Ability to keep information confidential.
• Reliable, willing to learn and open to feedback.
• Obtain a National Police Check, a NSW Working with Children Check and NDIS Worker Check.
• Knowledge of, or willingness to learn about, Darkinjung Country and the local Aboriginal community, organisations and protocols.
• Some experience with Microsoft 365 or similar software (desirable)

Responsibilities

• Answer incoming calls in a warm, respectful and culturally responsive way, take accurate messages and refer callers to the right staff member or service
• Greet community members, clients and visitors, sign visitors in and out, and let staff know when people arrive
• Check the general email inbox and handle incoming and outgoing mail
• Keep calendars, meeting room bookings and staff contact lists up to date
• Prepare and format letters, forms, templates and simple reports
• Enter data and file records accurately in paper and electronic systems
• Help organise meetings, community events and cultural days, including bookings, catering and taking notes
• Monitor and order supplies using approved processes
• Help with basic finance administration under supervision, such as collecting receipts, matching invoices

Skills

Communication

Computer literacy

Confidentiality

Customer service

Microsoft 365

Education

Certificate III in Business

Tools

Microsoft 365

Job description

Administration Trainee – Aboriginal Identified Position

The Administration Trainee is the first point of contact for people who call or visit Maliga Ngura.

The role answers and directs telephone enquiries, welcomes community members and visitors, and supports the day-to-day running.

While working, the trainee completes a Certificate III in Business and builds the skills and experience for a career in administration.

Key responsibilities

Answer incoming calls in a warm, respectful and culturally responsive way, take accurate messages and refer callers to the right staff member or service

Greet community members, clients and visitors, sign visitors in and out, and let staff know when people arrive

Check the general email inbox and handle incoming and outgoing mail

Keep calendars, meeting room bookings and staff contact lists up to date

Prepare and format letters, forms, templates and simple reports

Enter data and file records accurately in paper and electronic systems

Help organise meetings, community events and cultural days, including bookings, catering and taking notes

Monitor and order supplies using approved processes

Help with basic finance administration under supervision, such as collecting receipts, matching invoices

About you

Aboriginal and/or Torres Strait Islander

Willing to enrol in and complete a Certificate III in Business

Clear spoken communication and a friendly, respectful manner on the phone and in person

Basic computer skills, including email and word processing, or a willingness to learn them

Ability to keep information confidential

Reliable, willing to learn and open to feedback

Obtain a National Police Check, a NSW Working with Children Check and NDIS Worker Check.

Knowledge of, or willingness to learn about, Darkinjung Country and the local Aboriginal community, organisations and protocols

Some experience with Microsoft 365 or similar software (desirable)

About us

Maliga Ngura is an Aboriginal Community Controlled Organisation empowering the Aboriginal Community on Darkinjung Country.

This traineeship is supported by the NSW Government's Elsa Dixon Aboriginal Employment Grant, which funds Aboriginal Community Controlled Organisations to create training and employment pathways for Aboriginal people.

The trainee will be referred to the Barranggirra mentoring program for cultural and training support while they study.