Senior Administrative Officer - Staffing and Operations Hub

Mater Health Services; Brisbane; Presencial; AUD 55.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Not-for-profit salary packaging up to

Access to staff benefits

Descripción de la vacante

Mater Health Services is seeking a Senior Administration Officer to deliver high-quality administrative support and play a pivotal role in nursing workforce management. The position operates on a full-time maximum-term contract based in South Brisbane, with core hours 3:00–10:30 PM, Monday to Friday.

You will coordinate staffing allocations, maintain accurate records, support operational leaders, and liaise with nursing managers and agencies.

Formación

• Hold relevant qualifications, certificates, licences, or registrations in administration, healthcare, or related fields.
• Experience or qualifications in medical administration or nursing support are desirable.
• Proficient in ShiftMatch, Trendcare, Kronos Payroll System, Excel, and Microsoft Office programs.

Responsabilidades

• Liaise with Nursing Managers and Team Leaders to identify and address staffing deficits and coordinate relief staff allocation.
• Manage and approve nursing shifts using systems such as ShiftMatch, Trendcare, and Kronos.
• Record and communicate sick leave and manage cancellations and agency confirmations promptly.
• Provide handover and timely workforce information to after-hours and operational leaders.
• Deliver general administrative support including managing communications, maintaining records, and drafting correspondence.

Conocimientos

Administration coordination

Communication skills

Attention to detail

Team player

Educación

Administration/Healthcare qualification

Herramientas

ShiftMatch

Trendcare

Kronos Payroll

Excel

Microsoft Office

Descripción del empleo

About the role

Mater Health is pleased to offer an exciting opportunity for a Senior Administration Officer to provide high-quality administrative, workforce coordination and operational support to the Hospital Operations Manager on a full time 12 month maximum term contract based in South Brisbane.

This position requires availability from 3:00-10:30 PM, Monday to Friday - late shifts only.

Salary range

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

You will play a pivotal role in ensuring safe and effective nursing workforce management by coordinating staffing allocations, supporting operational leaders, and maintaining accurate administrative and financial records.

• Liaise with Nursing Managers and Team Leaders to identify and address staffing deficits and coordinate relief staff allocation.
• Manage and approve nursing shifts using systems such as ShiftMatch, Trendcare, and Kronos.
• Record and communicate sick leave and manage cancellations and agency confirmations promptly.
• Provide handover and timely workforce information to after-hours and operational leaders.
• Deliver general administrative support including managing communications, maintaining records, and drafting correspondence.
• Assist with onboarding new employees and maintain stationery and office supplies.
• Liaise professionally with Nursing Agencies for staffing arrangements and invoicing support.
• Ensure compliance with organisational policies, maintain confidentiality, and support audit requirements.
• Collaborate with clinical and operational leaders to facilitate clear communication and effective workforce management.
• Contribute to continuous improvement initiatives in staffing and workforce administration processes.

About you

You are an organised and detail-oriented professional with relevant qualifications and the ability to effectively support nursing workforce management through strong administrative and communication skills.

• Hold relevant qualifications, certificates, licences, or registrations in administration, healthcare, or related fields.
• Experience or qualifications in medical administration or nursing support are desirable.
• Proficient in ShiftMatch, Trendcare, Kronos Payroll System, Excel, and Microsoft Office programs.
• Knowledgeable about hospital data and patient administration systems, with a strong capacity to learn new technologies quickly.
• Demonstrated ability to manage multiple priorities and conflicting demands from various stakeholders.
• High attention to detail with accurate data entry and record-keeping skills.
• Excellent interpersonal and customer service skills, with the ability to work both independently and collaboratively in a team environment.

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close Friday, 30th October 2026

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.