Administration Team Leader

Mitchell Shire Council; Wallan; On-site; AUD 79,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Learning and development

Employee wellbeing initiatives

Supportive workplace culture

Opportunity to contribute to fast‑grow

Meaningful work

Job summary

Mitchell Shire Council in Victoria seeks an experienced Administration Team Leader to supervise administration staff and oversee day-to-day administration for the Statutory Development Processes Department. The role balances people leadership, customer service, and operational improvement in a fast-paced statutory environment.

The ideal candidate will have administration qualifications (or equivalent experience), proven coaching and mentoring skills, and the ability to manage multiple priorities

Qualifications

• Administration qualification or equivalent experience.
• Coaching, mentoring and supervising staff to achieve outcomes.
• Strong customer service mindset and ability to manage multiple priorities.

Responsibilities

• Provide direction to administration staff in the Statutory Development Processes Department.
• Support day-to-day administration requirements for the department and Manager Statutory Development Processes.
• Balance people leadership with customer service and operational improvement in a fast-paced statutory environment.

Skills

People leadership

Customer service

Communication

Team collaboration

Continuous improvement mindset

Education

Administration qualification or equivalent

Tools

Microsoft Office

Common business systems

Job description

Be part of Victoria's last great story of growth

Mitchell Shire is where the city meets the country. Located just 40 minutes north of Melbourne, we're home to thriving townships, beautiful natural landscapes and some of Australia's fastest-growing communities.

With a current population of more than 64,000 residents and forecast growth to over 220,000 by 2046, there has never been a more exciting time to join Mitchell Shire Council. As we continue to grow, so do the opportunities to make a genuine difference to our community and help shape the future of one of Victoria's most dynamic municipalities.

At Mitchell Shire Council, you'll be part of a progressive, inclusive and supportive organisation that values collaboration, innovation and continuous improvement. Together, we work as One Mitchell, guided by our values of Trusted, Engaged and Innovative.

About the Opportunity

We’re seeking an experienced and capable and people-focused Administration Team Leader who will provide direction to administration staff and support the day-to-day administration requirements for the Statutory Development Processes Department. The position will also provide direct administration support to the Manager Statutory Development Processes to keep services running smoothly, professionally and efficiently.

This is a great opportunity for an experienced administration leader who enjoys balancing people leadership, customer service, and operational improvement in a fast-paced statutory environment. The position is highly valved and will work closely with the Coordinator groups within the Statutory Development Processes Department and the Manager Statutory Development Processes.

This is a permanent, full-timeopportunity with a Monthly ADO.

Remuneration begins at $78.5K to $89.5K (Band 5) plus superannuation.

At Mitchell Shire Council, we are committed to creating a workplace where people can thrive and do their best work. In return for your contribution, you'll enjoy:

• Flexible work arrangements where operationally possible
• Learning and development opportunities
• Employee wellbeing initiatives and Employee Assistance Program support
• A values-driven and supportive workplace culture
• The opportunity to contribute to one of Victoria's fastest-growing municipalities
• Meaningful work that makes a difference to our community

About You

We're looking for someone who is passionate about delivering great outcomes and enjoys working collaboratively with others.

The ideal candidate will bring calm, capable leadership, sound judgement and a genuine commitment to high-quality customer service. You will have qualifications in administration (or equivalent relevant experience), with demonstrated experience coaching, mentoring and supervising staff to achieve agreed outcomes. You’ll be confident handling telephone and counter enquiries, able to manage competing priorities and deadlines, and known for your clear communication and ability to work collaboratively across teams. You will also have a proactive, continuous improvement mindset, strong computer literacy across common business systems, and experience in local government and/or a planning or engineering environment will be highly regarded.

Want to Know More?

For further information about this opportunity, please contact Rick Traficante, Manager Statutory Development Processeson 03 5734 6***.

Our Commitment to Diversity, Inclusion and Safety

Mitchell Shire Council is committed to building a diverse, inclusive and accessible workplace that values different perspectives and upholds the highest standards of integrity, respect and responsibility. We welcome and encourage applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, members of the LGBTQIA+ community and people with disabilities.

As a Child Safe Organisation, we are committed to promoting the safety, wellbeing and inclusion of children and young people. Successful applicants will be required to obtain and maintain a valid Working with Children Check where required for the role.

Our commitment is guided by the principles of the Charter of Human Rights and Responsibilities Act 2006 (Vic), the Gender Equality Act 2020, the Climate Change Act 2017 and the Victorian Child Safe Standards.

We are committed to providing an accessible recruitment process. If you require any reasonable adjustments or additional support during the application or interview process, we encourage you to let us know. We will work with you to ensure you have the opportunity to participate fully and demonstrate your capabilities.

Applications close at 5.00pm on Tuesday 10 November 2026.